Top Viewed Knowledge Articles for APM

Version 7
    Share This:

    Below are the Top 25 knowledge articles as recommended by the Customer Support team for TrueSight Operations Management  - Application Visibility Manger as of December 15th 2019.

     

    The items on the list will be most viewed/important/trending knowledge articles.

     

    Please rate this document to let us know if it is useful and follow this document to learn when there are changes to it.

     

     

    Article #

    Title
    000104831TS Synthetic - What reports are available for synthetic monitoring that include performance, availability, accuracy, and execution errors?
    000128764EUEM - BMC End User Experience User Monitoring - Software Edition AMIGO program
    000137662TS Synthetic - Script using WebSetUserAuthNtlm() fails with HTTP: 401 after initial run on Synthetic Transaction Execution Adapter (TEA) Agent
    000076706EUEM Collector or Real User Monitor virtual appliance installed on Hyper-V host will not support promiscuous mode.
    000070379TEAAgent transaction_result.txt: BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)
    000135591TS Synthetic - Synthetic TEA Agent unable to send results to App Visibilty Collector
    000096128EUEM - EPX: list of supported ciphers
    000105559TrueSight Synthetic - "UI element not found" - How to get TrueLogs from TEAAgent
    000100191App visibility agent unable to perform handshake with the Portal
    000112857TS Synthetic - What configuration changes can or should be made using the agent_configuration.xml file?
    000112317TINIT appearing with URLChecker results
    000131870Explanation of how the AM KM works
    000112599Strong umask settings break App Vis Portal for Linux installer
    000070379TEAAgent transaction_result.txt: BrowserStart(BrowserEngine: 69 - The agent is running under the system account, which is not recommended. For details, refer to the help topic 'Browser-Driven Virtual Users on Remote Agents'.)
    000149477TS-Synthetic - Best Practices to record a Citrix script
    000105559TrueSight Synthetic - "UI element not found" - How to get TrueLogs from TEAAgent
    000148455App Visibility ? What are the differences between the APM_Event, APM_Event_v2, APM-INCIDENT_EV, and APP-IMPACT_EV event classes?
    000106202TrueSight Synthetic - version compatibility matrix
    000129349App Visibility - When is a Certificate Authority (CA) certificate required on the App Visibility Proxy 10.5.00? And how is the CA certificate implemented?
    000135949EUEM - After Fresh Installation, Cloud Probe is not capturing Traffic