DWP Catalog - Flexera Connector Configuration

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Digital Workplace Advanced


    APPLIES TO:

    DWP Catalog (Any Version)



    PROBLEM:

     

      I am not able to connect to Flexera Appbroker via Flexera Connector in DWP Catalog. 

     


    CAUSE:

    Flexera Apprbroker is not properly set in Flexera Connector Flexera Authetication Method.


    SOLUTION:

     

    PREREQUIRED

      
    Please make sure that  Kerberos authentication is  turned off in Flexera. The Flexera connector doesn’t support Kerberos. Only NTLM authentication is supported based on the documentation:

    Note: Before deploying BMC Digital Workplace Catalog with the Flexera connector, turn off Negotiate authentication (only leave NTLM authentication) in IIS on the Flexera server.


    https://docs.bmc.com/docs/digitalworkplaceadvanced/1805/service-connector-capabilities-803134173.html

       

    INSTRUCTIONS

          
        
      
       
    • Create a new Flexera Connection by clicking on "New Connection
      
        
      
     
      
        
         
                  
    i.e.    https://appbrokerdev.customerdomain.com  
      
      
     
      
        
             Click Save an Test Connection
       
        
      

    NOTE:

      
      If you have still problems enabling this connector, please, enable wire logging to see what traffic is being sent to Flexera and make sure the URL is getting built correctly. 
      This is how you enable wire logging:
      
        
      
       
    • Add the following to the logback_server.xml (near the bottom):
      
        
      
            <logger name="org.apache.http.wire" level="DEBUG">
             <appender-ref ref="BUNDLE"/>
          </logger>
         
            
          

     


    Article Number:

    000174926


    Article Type:

    Solutions to a Product Problem



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