BMC Helix Digital Workplace 20.02.00 Release Calendar

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    On this page you can find relevant details and the calendar for upgrades and maintenance being performed for BMC Helix Digital Workplace customers. Please note this calendar is only for subscribers who are on BMC Helix containerized deployments.  Subscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes page.

     

    Maintenance Release Calendar by Data Center:

     

     

     

    North America: Chicago Updates

    Environment:

    CHI Pre-Production (Dev and QA)

    CHI Production

    Maintenance Details:

    Apply 20.02 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    CHI1: Feb 22, 03.30 AM to 05.00 AM UTC

    CHI2: Feb 23, 06.30 AM to 08.00 AM UTC

    CHI4: Feb 23, 05.00 AM to 06.30 AM UTC

    CHI5: Feb 22, 07.00 AM to 08.30 AM UTC

    CHI6: Feb 22, 08.30 AM to 10.00 AM UTC

    CHI7: Feb 23, 10.00 AM to 11.30 AM UTC

    CHI8: Feb 23, 08.30 AM to 10.00 AM UTC

    CHI1: March 07, 03.30 AM to 05.00 AM UTC

    CHI2: March 08, 06.30 AM to 08.00 AM UTC

    CHI4: March 08, 05.00 AM to 06.30 AM UTC

    CHI5: March 08, 07.00 AM to 08.30 AM UTC

    CHI6: March 07, 08.30 AM to 10.00 AM UTC

    CHI7: March 08, 10.00 AM to 11.30 AM UTC

    CHI8: March 08, 08.30 AM to 10.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    North America: Amazon Oregon Updates

    Environment:

    OR Pre-Production (Dev and QA)

    OR Production

    Maintenance Details:

    Apply 20.02 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    OR1: Feb 23, 05.00 AM to 06.30 AM UTC

    OR1: March 08, 05.00 AM to 06.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:

    AMS Pre-Production (Dev and QA)

    AMS Production

    Maintenance Details:

    Apply 20.02 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    AMS1: Feb 22, 04.30 AM to 06.00 AM UTC

    AMS2: Feb 22, 06.00 AM to 07.30 AM UTC

    AMS3: Feb 23, 04.00 AM to 06.30 AM UTC

    AMS4: Feb 22, 07.00 AM to 08.30 AM UTC

    AMS5: Feb 23, 10.00 AM to 11.30 AM UTC

    AMS6: Feb 22, 08.00 AM to 09.30 AM UTC

    AMS7: Feb 22, 12.00 PM to 01.30 PM UTC

    AMS8: Feb 22, 12.00 PM to 01.30 PM UTC

    AMS9: Feb 23, 08.00 AM to 09.30 AM UTC

    AMS1: March 7, 04.30 AM to 06.00 AM UTC

    AMS2: March 07, 06.00 AM to 07.30 AM UTC

    AMS3: March 08, 04.00 AM to 06.30 AM UTC

    AMS4: March 07, 07.00 AM to 08.30 AM UTC

    AMS5: March 08, 10.00 AM to 11.30 AM UTC

    AMS6: March 07, 08.00 AM to 09.30 AM UTC

    AMS7: March 07, 12.00 PM to 01.30 PM UTC

    AMS8: March 07, 12.00 PM to 01.30 PM UTC

    AMS6: March 08, 08.00 AM to 09.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: London Updates

    Environment:

    UK Pre-Production (Dev and QA)

    UK Production

    Maintenance Details:

    Apply 20.02 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    UK1: Feb 22, 04.30 AM to 06.00 AM UTC

    UK2: Feb 23, 04.00 AM to 06.30 AM UTC

    UK1: March 07, 04.30 AM to 06.00 AM UTC

    UK2: March 08 04.00 AM to 06.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    APAC: Sydney Updates

    Environment:

    SYD Pre-Production (Dev and QA)

    SYD Production

    Dates and Times:

    SYD1: Feb 22, 012.00 PM to 01.30 PM UTC

    SYD1: March 07, 12.00 PM to 01.30 PM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    APAC: Singapore Updates

    Environment:
    SING Pre-Production (Dev and QA)SING Production
    Dates and Times:

    SG1: Feb 23, 12.30 PM to 02.00 PM UTC

    SG1: March 08 12.30 PM to 02.00 PM UTC

    Duration / Impact:

    Total Duration: 1.30 Hours

    User Disruption Impact: 1.30 Hours

    Total Duration: 1:30 Hours

    User Disruption Impact: 1.30 Hours