Menu added to CMDB class attribute using Atrium class manager does not show from Mid-tier

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    PRODUCT:

    BMC CMDB Suite


    APPLIES TO:

    BMC Atrium CMDB Suite 8.x



    PROBLEM:

     

    Added a menu to the attribute "room" of BMC baseelement with the class manager. All forms were accordingly changed - this is visible with Developer.
    But when displaying the field (e.g. on AST:ComputerSystem) with the client no menu button is shown.

    The User Tool displays a menu button on the same form..
     

     


    CAUSE:

    The field property change has not been propagated to child join forms automatically. Defect id SW00487971 is created for it.


    SOLUTION:

     

    While analysis, found that the problem was around display property.

    - After attaching a menu to CMDb attribute (using Atrium Class Manager), as a work around, we suggested customer creating an overlay on AST join form. 
    - Shifting the field manually on AST form refreshes the display property and start showing the field on the view. 
      

     


    Article Number:

    000056586


    Article Type:

    Solutions to a Product Problem



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