Unable to save transformations in Atrium Integrator to the repository.

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    PRODUCT:

    BMC CMDB Suite


    APPLIES TO:

    BMC Atrium CMDB Suite



    PROBLEM:

     

    Unable to save transformations in Atrium Integrator to the repository.

    can explore the repository, create a new folder and create a new Job in the repository. But whenever try to save a transformation, getting this error :
    -------------------------------------------------------------------
    org.pentaho.di.core.exception.KettleException:
    Error saving transformation to repository!

    Unable to save step info to the repository for id_transformation=000000000000713

    Error while saving basic step information to repository
    ERROR (9905): Internal API call failed;

    Error saving transformation to repository!

    Unable to save step info to the repository for id_transformation=000000000000713

    Error while saving basic step information to repository
    ERROR (9905): Internal API call failed;
    -----------------------------------------------------------------------------------------

     


    SOLUTION:

     

    Enabled API/FILTER/SQL logs on Server side & found that the error was maximum number of DB Connections reached.

      

    However the root cause was actually an expired AR Server license.

    Applied new AR server license to resolve this issue.

     


    Article Number:

    000048497


    Article Type:

    Solutions to a Product Problem



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