Additional helpful information about BMC Helix ITSM 19.08 release:
BMC Helix ITSM / Remedy ITSM 19.08 Release: Major New UX Enhancements and Reduced Cost of Operations
BMC Documentation with detailed list of BMC Helix ITSM 19.08 enhancements
Connect with BMC Helix ITSM and Remedy - 19.08 Feature Release Webinar
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