Adapting ITSM for the DevOps Era

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    This is part of our series of BMC Helix Immersion Days Presentations and Recordings. If you'd like to see our complete list, please click here.


    Below is our presentation on Adapting IT Service Management for the DevOps Era, presented by Peter Adams





    Topics covered include:

    BMC Helix Value Proposition for Devops/Agile Organizations

    Self-Service Intake of Defects

    Provisioning of IT Services for Devops Teams

    Swarming Process







    For details, download deck below (or preview, by allowing Flash on your browser)