Cognitive Service Automation with BMC Helix ITSM

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    This is part of our series of BMC Helix Immersion Days Presentations and Recordings. If you'd like to see our complete list, please click here.

     

    Below is our presentation Cognitive Service Automation with BMC Helix ITSM given by Pradeep Kumar

     

     

    Topics covered include:

    Overview of Machine Learning

    Future of Service Management

    Cognitive E-Email Analysis and Response

    Cognitive Smart Recorder

    Custom Use Cases

     

     

     

     

     

     

     

    For details, download deck below (or preview, by allowing Flash on your browser)