This is part of our series of BMC Helix Immersion Days Presentations and Recordings. If you'd like to see our complete list, please click here.
Below is our presentation on Service Desk Automation with BMC Helix ITSM and BMC Helix Client Management given by Serena Lambiase
Topics covered include:
Key Benefits of BMC Helix Client Management
Maximizing productivity and efficiency
How to Automate Incident Creation and Assignment
Benefits that Other BMC Helix ITSM customers are Seeing!