BMC Helix Platform 19.08.01  Release Calendar

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    Check this calendar for the upgrade and maintenance schedule by the region for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes pageSubscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    Maintenance Release Calendar by Data Center:

     

    North America: Chicago Updates

    Environment:
    CHI Pre-Production (Tailoring and QA)CHI Production
    Dates and Times:

    CHI1: Oct 12, 4.30 AM to 7.30 AM UTC

    CHI2: Oct 12, 4.30 AM to 7.30 AM UTC

    CHI1: Oct 19, 4.30 AM to 7.30 AM UTC

    CHI2: Oct 19, 4.30 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    North America: Amazon Oregon Updates

    Environment:
    OR Pre-Production (Tailoring and QA)OR Production
    Dates and Times:

    OR1: Oct 11, 7.00 AM to 10.00 AM UTC

    OR1: Oct 19, 6.00 AM to 10.00 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:
    AMS Pre-Production (Tailoring and QA)AMS Production
    Dates and Times:

    AMS1: Oct 11, 4.30 AM to 7.30 AM UTC

    AMS2: Oct 11, 7.00 AM to 10.00 AM UTC

    AMS3: Oct 11, 4.30 AM to 7.30 AM UTC

    AMS4: Oct 11, 1.00 PM to 4.00 PM UTC

    AMS5 : Oct 11, 7.00 AM to 10.00 AM UTC

    AMS7: Oct 11, 7.00 AM to 10.00 AM UTC

    AMS8: Oct 12, 12.00 PM to 3.00 PM UTC

    AMS1: Oct 19, 8.00 AM to 11.00 AM UTC

    AMS2: Oct 19, 6.00 AM to 9.00 AM UTC

    AMS3: Oct 19, 6.00 AM to 9.00 AM UTC

    AMS4: Oct 19, 12.00 PM to 3.00 PM UTC

    AMS 5: Oct 19 8.00 AM to 11.00 AM UTC

    AMS7: Oct 19, 6.00 AM to 9.00 AM UTC

    AMS8: Oct 19, 12.00 PM to 3.00 PM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    EMEA/UK: London Updates

    Environment:
    UK Pre-Production (Tailoring and QA)UK Production
    Dates and Times:

    UK1: Oct 12, 4.30 AM to 7.30 AM UTC

    UK1: Oct 19, 8.00 AM to 11.00 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    APAC: Sydney Updates

    Environment:
    SYD Pre-Production (Tailoring and QA)SYD Production
    Dates and Times:

    SYD1: Oct 12, 4.30 AM to 7.30 AM UTC

    SYD1: Oct 19, 8.00 AM to 11.00 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    APAC: Singapore Updates

    Environment:
    SING Pre-Production (Tailoring and QA)SING Production
    Dates and Times:

    SIN1: Oct 11, 12.00 PM UTC to 3.00 PM UTC

    SIN1: Oct 19, 2.00 PM UTC to 5.00 PM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours