BMC Helix Immersion Days | Presentation & Recordings

Version 16
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    Presentation Title | Download PDF
    • Category
    • General Session: Opening Keynote | Nayaki Nayyar, Sanjay Srivastava & Mihir Shukla <Recording>
    General Session
    • General Session: Customer Journey to the Cloud | Al Arun, Paul Joseph <Recording>
    General Session
    Agent Experience
    • Workshop: Evaluating Service Desk Work when Delivery Engagement Models Change | Kayla Block
    Agent Experience
    Agent Experience
    Agent Experience
    Agent Experience
    Agent Experience
    • Surmounting the Service Conundrum: How Agents Do More with Less through ML | Praveen Kalla
    Agent Experience
    Agent Experience
    BMC Helix Remedyforce
    BMC Helix Remedyforce
    Cloud Security/Cost
    Cloud Security/Cost
    • How AI is Driving Digital Transformation & Improving Operational Efficiencies | Daniel Turchin
    Customer Speaking Session
    • BMC Helix in Healthcare  (Fusion Global Business Services) | Douglas Hynes
    Customer Speaking Session
    Customer Speaking Session
    • Enhance Your BMC Helix ITSM – More than Just Ticketing (VipCon) | Ludger Woelfel
    Customer Speaking Session
    Customer Speaking Session
    Customer Speaking Session
    Customer Speaking Session
    Developer Experience
    Developer Experience
    Developer Experience
    Developer Experience
    Developer Experience
    Developer Experience
    Developer Experience
    End User Experience
    End User Experience
    End User Experience
    End User Experience
    End User Experience
    IT OPs Experience
    IT OPs Experience
    IT OPs Experience
    IT OPs Experience
    Solution Labs: Agent Experience
    Solution Labs: Agent Experience
    Solution Labs: Agent Experience
    Solution Labs: Agent Experience
    • Solution Lab: BMC Helix Multi-Cloud Service Management | Tom Luebbe
    Solution Labs: Agent Experience
    Solution Labs: BMC Helix Remedyforce
    • LAB: Introduction to BMC Helix Cloud Security & BMC Helix Cloud Cost | Rick Lefort
    Solution Labs: Cloud Security/Cost 
    • Solution Lab: Build a Custom App in BMC Helix Platform to Extend Smart IT and BMC Helix Digital Workplace | Robert Curlee
    Solution Labs: Developer Experience
    • Solution Lab: Create a Custom-Coded Connector for Your App in BMC Helix Platform | Robert Curlee
    Solution Labs: Developer Experience
    • Solution Lab: BMC Helix Digital Workplace Catalog: New and Recent Workflow Enhancements | Wade Newborn
    Solution Labs: End User Experience
    • Solution Lab: Customize, Configure, Deploy and Manage the BMC Helix Digital Workplace | Wade Newborn
    Solution Labs: End User Experience
    • Solution Lab: Ready, Set, Chat....BMC Helix Chatbot | Wade Newborn
    Solution Labs: End User Experience
    Solution Labs: IT OPs Experience
    Solution Labs: IT OPs Experience
    Solution Labs: IT OPs Experience
    Workshop: Cross-Product Experience
    Workshop: Cross-Product Experience