BMC Helix Remedyforce: Where is the Incidents with Tasks Report Type?

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    BMC Helix Remedyforce Service Desk


    Where is the Incidents with Tasks Report Type?


    The report type created to generate reports with Incidents and Tasks is the "Tasks with Incidents" report type.

    To write a report Incidents with related Tasks:
    1. Click Reports | Click New
    2. Search for and Select "Tasks with Incidents" | Click Create (Continue)
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    3. If running a Summary Report group by Incident: Incident #
    4. Drag the desired fields onto the report.
    5. Select a desired date range
    6. Run the Report
    7. Verify the report returns Incidents with linked Tasks

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