TrueSight Middleware and Transaction Monitor:Why does ADCheck report a “Domain name conflict" ?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Middleware Monitor


    COMPONENT:

    BMC Middleware and Transaction Management


    APPLIES TO:

    TrueSight Middleware Monitor TrueSight Middleware Transaction Monitor BMC Middleware and Transaction Management BMC Middleware Management - Performance and Availability BMC Middleware Management - Transaction Monitoring



    QUESTION:

    When getting below Error "Domain Name conflict" while executing ADCheck -d Command
    -----------------------------Error----------------------------
    Verifying SWS operations
    Using Active Directory domain name = <MyDomain1>
    Domain name conflict.
    Active Directory reports a domain name of <MyDomain>
    [App_Service].ads_domainname is set to <MyDomain1>
    Authenticator RootDSE failed: com.mqsoftware.ws.SWSConfigurationException: Domain name conflict
     


    ANSWER:

    This is caused when the active directory domain name is incorrectly configured in service.cfg file 
    Below are the step need to be followed.

    1) Stop all the services
    2) Take backup of the service.cfg file 
    3) Make changes to ads_domainname setting as below.
     Active Directory domain name = <MyDomain>
    4) Start all the services.

     


    Article Number:

    000173056


    Article Type:

    FAQ/Procedural



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