Track-It! 11.x - Open Work Orders view is displaying Closed Work Orders as well

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    PRODUCT:

    Track-It!


    COMPONENT:

    Track-It!


    APPLIES TO:

    Track-It! 11 and prior



    QUESTION:

    Open Work Orders view is displaying Closed work orders as well


    ANSWER:

    Right click on the grid and select Customize,

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    a window like the one shown below will open,


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    Search for the 'System Closed Date' field and add it, finally click on OK

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    Position your mouse on the 'System Closed Date' column and click on the filter that appears,

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    select the value 'Blanks', the filter will automatically appear.

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    Article Number:

    000172773


    Article Type:

    FAQ/Procedural



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