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BMC Digital Workplace Advanced
BMC Digital Workplace Basic
Steps to reproduce:
- Create the first ITSM broadcast for Calbro company, wait for 5 min - broadcast is appearing in DWP UI and Admin
- Create the second ITSM broadcast for - Global - company, wait for 5 min - broadcast is not appearing in DWP UI, in Admin Console there are couple of duplicates for the same broadcast
- Create the third ITSM broadcast for Calbro company, wait for 5 min - broadcast is not appearing in DWP UI and Admin Console at all
- All subsequent created ITSM broadcasts are missing in DWP UI and Admin console
The above mentioned Defect will be addressed in a future patch/release of DWP.
To work around the issue, please use the methods below to create broadcasts:
- Create broadcasts in the DWP Admin Console
- If using ITSM, only create Company specific broadcasts (not -Global-)
Using either of those methods will result in the broadcast being available within DWP