EUEM - Generate reports using Bulk data export

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Real End User Experience Monitoring - Software Edition


    COMPONENT:

    TrueSight Analyzer


    APPLIES TO:

    BMC Real End User Experience Monitoring - Software Edition Real User Analyzer - All Versions



    PROBLEM:

     

    How to generate a report that shows application usage by web browser type in BMC Real End User Experience Monitoring - Software Edition (EUEM).

     


    SOLUTION:

     

    EUEM built-in reports only covers performance and availability indicators for the monitored web applications. They do not cover any other type of reports where the customer can select a field such as web browser type.

    These reports are in the analytics domain. The solution is to export the data captured by EUEM using the Bulk data export API and generate the report with an external tool.

    The documentation for using Bulk data export is available here

    https://docs.bmc.com/docs/applicationmanagement/110/bulk-data-export-api-721191833.html

     

     


    Article Number:

    000078924


    Article Type:

    Solutions to a Product Problem



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