TrueSight Server Automation (TSSA) : Unable to open TSSA Patch Analysis Job -  No job found with key : DBKey:SJobKeyImpl:XXXX

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    TrueSight Server Automation Suite


    TrueSight Server Automation


    TSSA 8.9SP2+


    When attempting to open a TSSA Patch Analysis job in TSA 8.9.2+, the operation fails with the following error: (The exact DBKey value may vary)

    "No job found with key : DBKey:SJobKeyImpl:232-1"

    No Job Found with key

    The following more-detailed stack trace is displayed in the TSSA Application Server logs:

    [02 Aug 2019 08:28:39,299] [Job-Execution-4] [ERROR] [{role_user}] [Batch] No job found with key : DBKey:SJobKeyImpl:232-1 No job found with key : DBKey:SJobKeyImpl:232-1         at         at         at         at         at         at         at         at         at         at         at         at         at         at         at         at         at Caused by: No job found with key : DBKey:SJobKeyImpl:232-1         at         at         at<init>(         at<init>(         at         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)         at sun.reflect.NativeMethodAccessorImpl.invoke(         at sun.reflect.DelegatingMethodAccessorImpl.invoke(         at java.lang.reflect.Method.invoke(         at         at$instantiateUsingFactoryMethod$2(         at Method)         at         at         at         at         at         at         at         at         at         ... 16 more



    Defect DRBLG-116693 - Old Job Version cleanup can cause data consistency issues in Patching Jobs


    In TSSA 8.9.02, a new cleanup command - "Delete cleanupHistoricalData OldVersionJob" - was introduced to cleanup old versions of jobs.

    This OldVersionJob cleanup had a defect (DRBLG-116693)  in 8.9.02 which could result in this error message.

    Cleanup defect DRBLG-116693 is fixed in TSSA 8.9.04.

    To prevent the problem from happening in 8.9.02 or 8.9.03, stop running the OldVersionJob cleanup until you upgrade to 8.9.04.  
    If you need a remediation for the problem, contact BMC Customer Support. 


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