EUEM - How to restrict access to specific Watchpoint data for a user?

Version 2
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Real End User Experience Monitoring - Software Edition


    COMPONENT:

    TrueSight Analyzer


    APPLIES TO:

    BMC Real End-User Experience Monitoring Software Editoin Real User Analyzer version 11.0.00 and later



    PROBLEM:

     

    How to restrict user access to a specific Watchpoint data in the Real User Analyzer?

     


    SOLUTION:

     

    The entitlement groups feature allows the restriction of access to Watchpoint data for a specific user or group of users. Perform these steps to configure the restriction.

      
       
    1. Log in to the Real User Analyzer with a security officer account.

    2.  
    3. Navigate to the Administration > General settings > Accounts & LDAP management page.

    4.  
    5. Create a user account for the user for which the access to Watchpoint data is restricted. The user role must be Observer. See the following documentation page for more information on user account roles.

           
           
      1. https://docs.bmc.com/docs/applicationmanagement/110/analyzer-user-accounts-and-roles-721191708.html

      2.   
    6.  
    7. Navigate to the Administration > Security settings > Account policies page.

    8.  
    9. Enable the Entitlement groups function.

    10.  
    11. Navigate to the Administration > General settings > Entitlement groups page.

    12.  
    13. Add an entitlement group with the following parameters

           
           
      1. Name = a short name to describe the entitlement group

      2.    
      3. Description = an optional long description of the entitlement group

      4.    
      5. Select one or more Watchpoints for which the user will have access to.

      6.    
      7. Select one or more Observer user account to the entitlement group

      8.   
    14.  
    15. Turn on the entitlement group.

      

    When the Observer user account logs in the Real User Analyzer, they will only see the configured Watchpoints in the Watchpoint summary page and in Watchpoint selection settings for Dashboards, Session Browser query and Reports.


    NOTE: This does not prevent a user from launching a Session Browser query for "all Watchpoints". 

     


    Article Number:

    000171693


    Article Type:

    Solutions to a Product Problem



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles