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BMC Virtual Chat
Applies to BMC Virtual Chat 19.08
While deploying the virtualChat19.08.zip over the Deployment Management console, the RSSO Agent Properties component may be skipped by the file deployer
Package Deployment had some issues placing the file in the proper path
Attached to this article you may find the file that was skipped by the deploye, follow these steps to manually integrate Live Chat with RSSO:
- Download the attached file rsso-agent.properties
- Log into your Midtier server and place the file over the following path: <Tomcat_Home>\webapps\eschat\WEB-INF\classes
- Configure your file with the information of your RSSO server
sso-service-url=<rsso internal url>
sso-external-url=<rsso external url>
RSSO is now be integrated to work with BMC Virtual Chat.