Top Viewed Digital Workplace Knowledge Articles

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    Article #

    Title

    000130901

    Changing AR Server Reference in SmartIT / MyIT Application

    000136816

    Need to hide "Business Request" in Browse Category of MyIT

    000174788

    DWP Catalog - Troubleshooting

    000106046

    Enable ?obo.enabled.for.all ? feature for On Behalf Of functionality in MyIT 3.1

    000128676

    Tenant configuration issue in MyIT

    000095505

    mongoDB Support for Smart IT & MyIT FAQ

    000138820

    MyIT Integration with RSSO not working

    000101167

    MyIT Tenant Configuration.

    000113347

    Attachments not passing if request is submitted from MyIT.

    000076445

    MyIT Service restart

    000138756

    In MyIT 3.3.02, Error 326 occurs when submitting a Service Request On-Behalf-Of another user (with attachment)

    000097555

    DWP: Steps for configuring MyIT/SmartIT with an AR Server Group

    000133376

    DWP Catalog - User Group sync script doesn't work with SSL

    000092833

    Users getting Login 1001 error connecting to MyIt

    000050661

    MyIT Login error

    000169175

    DWP - Updating AR Server References in DWP | Remedy Application Password changed.

    000114514

    How to delete user profile from Mongo DB

    000101032

    MyIT- SmartIT consoles not accessible gives HTTP 404 ERROR

    000135001

    DWP Catalog - FTS - Catalog search is not working for imported SRDs

    000117311

    CRSF and Digital Workplace

    000123639

    Can I use cURL to run authenticated REST calls against MyIT server which is integrated with RSSO?

    000111957

    MyIT / SmartIT Required Ports

    000140522

    Digital Workplace Catalog: After Approval no response is being sent

    000161918

    DWP Catalog: Error when updating Enhanced Catalog settings: Authentication failed. Please check the username and password. ERROR (8790): Unknown system error. [ERROR (623): Authentication failed; youruser@yourdomain.com]

    000028046

    How to disable MyIT and SmartIT?