Top Viewed Digital Workplace Knowledge Articles

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    August 2019 list of top viewed Digital Workplace knowledge articles, this will be regularly updated.

     

    Article #

    Title

    000165650

    UPGRADING - DWP/SmartIT | How to upgrade DWP 18.02 /SmartIT 2.0 to 18.05

    000163989

    DWP C-How to Integrate DWP Advanced/Catalog/Mobile with RSSO?

    000165559

    DWP Advanced/Basic - Troubleshooting and how to Collect DWP/UX logs in Debug Mode

    000162833

    DWP - Troubleshooting Survey/Bell Notification issues

    000130901

    Changing AR Server Reference in SmartIT / MyIT Application

    000114514

    How to delete user profile from Mongo DB

    000097555

    Configuring MyIT/SmartIT with an AR Server Group

    000101167

    MyIT Tenant Configuration.

    000138820

    MyIT Integration with RSSO not working

    000138756

    In MyIT 3.3.02, Error 326 occurs when submitting a Service Request On-Behalf-Of another user (with attachment)

    000112467

    Entries in SHR:SHRCAI_SocialBridge with error "error": HTTP Error 403 : {"error":"MOBILITY_ERROR_SESSION_EXPIRED"} MyIT 3.1

    000123639

    Can I use cURL to run authenticated REST calls against MyIT server which is integrated with RSSO?

    000116992

    Questions on license model for MyIT

    000136816

    Need to hide "Business Request" in Browse Category of MyIT

    000100328

    SRD categories and SRDs are not visible in MyIT admin console

    000076445

    MyIT Service restart

    000117223

    MyIT cache issue - Changes made in resources-locale_en.json file is not taking effect

    000165330

    If Smart IT and DWP are on the SAME server Smart IT 18.08, Smart IT 1902 stops working after upgrading DWP to 19.02

    000139210

    How to upgrade MyIT 3.3.02 Digital Workplace Basic to Advanced?

    000095505

    mongoDB Support for Smart IT & MyIT FAQ

    000111957

    MyIT / SmartIT Required Ports

    000101032

    MyIT- SmartIT consoles not accessible gives HTTP 404 ERROR

    000117395

    Data archiving from SmartIT \ MyIT form - SHR:SHRCAI_SocialBridge

    000113642

    MyIT and SmartIT not starting after SmartIT service restart (Server Group environment)

    000139372

    Banners created in the DWP Catalog are not visible in the Client