December 2019: List of Top 25 viewed ITSM and Smart IT knowledge articles. Each month, we will update this list to provide the most used documents for the past month.
Value does not fall within the limits specified for the field : (Maximum length - 100) : 1000000000 (ARERR 306)
Getting ARERR 51001 while submitting an incident
Push notifications do not work on Smart IT (Applicable for all versions of Smart IT)
Unable to Login to Smart IT/ MyIT after changing the Remedy Application Service Password
UDM Job stuck 'In Progress' in Load step
ARERR 326 - Required field cannot be set to NULL
Steps to Collect UX Debug Logs
BMC Rule Based Email (RBE) - Troubleshooting
ARERR 45093 when attempting to change the Status of a Task
Understanding Resolution Categories
On Overview Console, Status Field is Empty
Error 306, value does not fall within the limits specified for the field (Maximum length - 30): 536870913
How to increase user session timeout of MyIT Smart IT
ERROR (326): Required field cannot be blank.; HPD:Help Desk : Contact Company
Definition of Change Timing / Class selection available on change request form
REST API Call question: How to query entry through Get Call
Smart IT - Where are the Ticket Console filters stored?
SMARTIT Timeout (Session Expired) Issues when accessed via Load Balancer
In Service Desk, what is the difference between Infrastructure Restoration and Infrastructure Event? What about User Service Restoration and User Service Request?
Smart IT / MyIT - how to redirect to MyIT or Smart IT based on URL used to connect to MyIT/SmartIT Tomcat
Troubleshooting Job Console DMT UDM load issues
Cannot establish a network connection to the AR System Plug-In server ARERR 8760
Why is the SLM status field for a breached service target set to "Within the Service Target" for an incident in pending status?
390603 : Too many filters processed during this operation (ARERR 298) : "SLM:EventSchedule"
Significance of fields available in SLM:Measurement form.