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BMC Atrium Core - CMDB
BMC Atrium Core
BMC AtriumCore CMDB 9.1 or higher
After installing the Spoon client software, the following error message was given for all CMDB steps when trying to use them:
Error creating dialog
Unable to create a dialog for step com.bmc.atrium.ngie.cmdbinput.CMDBInputDialog
Missing sequence in Pentaho Spoon client installation
During troubleshooting, it was found that the BMC AR Client Suite Developer Windows 9.1.03 Kit had been installed
and had included Pentaho Spoon, so it was perceived that the Pentaho Spoon client
had completed its installation.
However, this is not the case. As the full Atrium Integrator server comprises components from the following
three core installation systems:
- AR Server
- Atrium Integrator
Similarly, we have an installation sequence for the Pentaho Spoon client as well:
1.) AR Server Client Suite. (In this case BMC AR Client Suite Developer Windows 9.1.03 Kit).
2.) Atrium Integrator Client.
Once both installations have completed, the Pentaho Spoon client is fully installed.