Top Viewed CMDB Knowledge Articles

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    December 2019 list of top viewed CMDB knowledge articles, this will be regularly updated.

     

    Article #

    Title

    000109387

    ARERR[120092] The Dataset ID and Reconciliation Identity combination is not unique

    000105348

    Error in plugin : BMC.ARDBC.ATRIUM.SERVICECONTEXT null (ARERR 8753) after upgrade

    000142924

    ERROR (557): More data was found in the database than was expected

    000125252

    Remedy - Atrium - Error: "Specified plugin does not exist ARERR 8755" related to BMC.ARDBC.ATRIUM.SERVICECONTEXT accessing to Remedy

    000119958

    Normalization of records in CMDB. What to look for to get your data to Normalize.

    000047906

    ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : fqt-itsm-2 (9555) : RPC: Miscellaneous tli error - System error (Connection refused)

    000115828

    ERROR 8760 Cannot establish a network connection to the AR System Plugin server

    000118592

    Reconciliation Job getting stuck during execution randomly

    000090173

    In Atrium Integrator, scheduled AI jobs are not running on schedule.

    000128360

    Increasing Java heap size for Spoon & Atrium Integrator

    000089945

    ARERR 8755 The specified plug-in does not exist BMC.ARDBC.NOTIFY

    000055226

    Could not read disk store element for key BMC.ASSET

    Error in CMDBDatasetFactory Cache: The Disk store is not active.

    000128166

    <ARSYS.AREA.ATRIUMSSO>Login Failed as Atrium SSO Server Location is null

    000124984

    Spoon Client needs ocijdbc10.dll which is no longer supported by Oracle

    000128169

    Error connecting to database: (using class com.microsoft.sqlserver.jdbc.SQLServerDriver)

    000030802

    When a service target is attached to an incident, what progress values can it show and what do they mean?

    000083551

    Service Context Administration Error Cannot connect to UDDI web services registry using BMC remedy AR System server configuration data. Contact your BMC AR System Administrator. (ARERR 191101)

    000063762

    CMDB ERROR Dataset is not found ARERR 120121 when saving a CI in a newly created dataset.

    000130912

    "HTTP TRACE / TRACK Methods Allowed" Vulnerability on Atrium Integrator Carte Server

    000064547

    HTTP 500 when trying to connect to the Atrium Integrator console (Websphere)

    000140523

    Reconciliation does not start when triggered from RE Console

    000090154

    AtriumCore Reconciliation ERROR ARERR[120006] Instance not found or Required Entry ID is empty

    000030600

    How to update Java for Carte and Spoon on AR Server systems when AI stops working after Java upgrade.

    000106020

    AtriumCore CMDB does not initilize when AR Server 9.x starts. No CMDB log is generated and RECON does not work

    000090940

    AtriumCore: Getting an ERROR 120531 during Normalization Jobs (Batch mode)