Top Viewed CMDB Knowledge Articles

Version 11
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    June 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.

     

    Article #

    Title

    000105348

    ARERR 8753 - Error in plugin:BMC.ARDBC.ATRIUM.SERVICECONTEXT null after upgrade

    000109387

    ARERR[120092] The Dataset ID and Reconciliation Identity combination is not unique

    000119958

    How to Normalize data successfully.

    000142924

    ERROR (557): More data was found in the database than was expected

    000047906

    ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : servername (9555) : RPC: Miscellaneous tli error - System error (Connection refused)

    000093761

    Atrium CMDB - ARERR [8760] Cannot establish a network connection to the AR System Plug-In server (9556)

    000125252

    Remedy - Atrium - Error: "Specified plugin does not exist ARERR 8755" related to BMC.ARDBC.ATRIUM.SERVICECONTEXT accessing to Remedy

    000128315

    Authentication Failed Error when Creating/Editing Attribute from Class Manager

    000089945

    ARERR 8755 The specified plug-in does not exist BMC.ARDBC.NOTIFY

    000090940

    AtriumCore: Getting an ERROR 120531 during Normalization Jobs (Batch mode)

    000044758

    ARERR [3600] Internal error.

    000093930

    Import/Export CMDB classes

    000128169

    Error connecting to database: (using class com.microsoft.sqlserver.jdbc.SQLServerDriver)

    000063762

    CMDB ERROR Dataset is not found ARERR 120121 when saving a CI in a newly created dataset.

    000030600

    How to update Java for Carte and Spoon on AR Server systems when AI stops working after Java upgrade.

    000064547

    HTTP 500 when trying to connect to the Atrium Integrator console (Websphere)

    000092288

    BMCATRIUM_NGIE000104: Failed to start NGIE job.

    000115442

    Atrium Integrator Spoon - Job Steps with FTP fails to test connection when using any port other than default ports 21 or 22

    000128360

    Increasing Java heap size for Spoon & Atrium Integrator

    000082909

    Promote button is grayed out in the Explorer console, unable to promote changes from Sandbox.

    000090173

    In Atrium Integrator, scheduled AI jobs are not running on schedule.

    000096586

    Overlays, CDM extensions and synching CMDB forms to AST view with CMDB classes and attributes as well as root causes for upgrade failures.

    000085912

    Usage of Mark As Delete on Relationships with AIE

    000132750

    Atrium Integrator Pentaho Spoon fails to connect to Oracle 12c RAC server

    000075851

    Error when trying to open the Atrium Console when using SSL and environment contains a proxy server or load balancer.