June 2020 list of top viewed CMDB knowledge articles, this will be regularly updated.
ARERR 8753 - Error in plugin:BMC.ARDBC.ATRIUM.SERVICECONTEXT null after upgrade
ARERR The Dataset ID and Reconciliation Identity combination is not unique
How to Normalize data successfully.
ERROR (557): More data was found in the database than was expected
ARERR  Cannot establish a network connection to the AR System Plug-In server : servername (9555) : RPC: Miscellaneous tli error - System error (Connection refused)
Atrium CMDB - ARERR  Cannot establish a network connection to the AR System Plug-In server (9556)
Remedy - Atrium - Error: "Specified plugin does not exist ARERR 8755" related to BMC.ARDBC.ATRIUM.SERVICECONTEXT accessing to Remedy
Authentication Failed Error when Creating/Editing Attribute from Class Manager
ARERR 8755 The specified plug-in does not exist BMC.ARDBC.NOTIFY
AtriumCore: Getting an ERROR 120531 during Normalization Jobs (Batch mode)
ARERR  Internal error.
Import/Export CMDB classes
Error connecting to database: (using class com.microsoft.sqlserver.jdbc.SQLServerDriver)
CMDB ERROR Dataset is not found ARERR 120121 when saving a CI in a newly created dataset.
How to update Java for Carte and Spoon on AR Server systems when AI stops working after Java upgrade.
HTTP 500 when trying to connect to the Atrium Integrator console (Websphere)
BMCATRIUM_NGIE000104: Failed to start NGIE job.
Atrium Integrator Spoon - Job Steps with FTP fails to test connection when using any port other than default ports 21 or 22
Increasing Java heap size for Spoon & Atrium Integrator
Promote button is grayed out in the Explorer console, unable to promote changes from Sandbox.
In Atrium Integrator, scheduled AI jobs are not running on schedule.
Overlays, CDM extensions and synching CMDB forms to AST view with CMDB classes and attributes as well as root causes for upgrade failures.
Usage of Mark As Delete on Relationships with AIE
Atrium Integrator Pentaho Spoon fails to connect to Oracle 12c RAC server
Error when trying to open the Atrium Console when using SSL and environment contains a proxy server or load balancer.