Top Viewed CMDB Knowledge Articles

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    August 2019 list of top viewed CMDB knowledge articles, this will be regularly updated.

     

    Article #

    Title

    000105348

    Error in plugin : BMC.ARDBC.ATRIUM.SERVICECONTEXT null (ARERR 8753) after upgrade

    000109387

    ARERR[120092] The Dataset ID and Reconciliation Identity combination is not unique

    000142924

    ERROR (557): More data was found in the database than was expected

    000047906

    ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : fqt-itsm-2 (9555) : RPC: Miscellaneous tli error - System error (Connection refused)

    000115828

    ERROR 8760 Cannot establish a network connection to the AR System Plugin server

    000128166

    <ARSYS.AREA.ATRIUMSSO>Login Failed as Atrium SSO Server Location is null

    000119958

    Normalization of records in CMDB. What to look for to get your data to Normalize.

    000074246

    Atrium Integrator: java.lang.OutOfMemoryError: GC overhead limit exceeded

    000125252

    Remedy - Atrium - Error: "Specified plugin does not exist ARERR 8755" related to BMC.ARDBC.ATRIUM.SERVICECONTEXT accessing to Remedy

    000092288

    BMCATRIUM_NGIE000104: Failed to start NGIE job.

    000089945

    ARERR 8755 The specified plug-in does not exist BMC.ARDBC.NOTIFY

    000083551

    Service Context Administration Error Cannot connect to UDDI web services registry using BMC remedy AR System server configuration data. Contact your BMC AR System Administrator. (ARERR 191101)

    000093761

    ARERR [8760] Cannot establish a network connection to the AR System Plug-In server (9556)

    000026117

    How do I generate a .tbl file from a .csv file while creating a flatfile mapping using AIE?

    000113831

    BMCATRIUM_NGIE000104: Failed to start NGIE job

    000030802

    When a service target is attached to an incident, what progress values can it show and what do they mean?

    000090173

    In Atrium Integrator, scheduled AI jobs are not running on schedule.

    000097520

    Upgrading AtriumCore from 7.5 to 8.1 and 9.0 - What you should know to prevent upgrade failures

    000128360

    Increasing Java heap size for Spoon & Atrium Integrator

    000030168

    How do I export CMDB classes? How do I import CMDB classes?

    000128169

    Error connecting to database: (using class com.microsoft.sqlserver.jdbc.SQLServerDriver)

    000096586

    Overlays, CDM extensions and synching CMDB forms to AST view with CMDB classes and attributes as well as root causes for upgrade failures.

    000093930

    import/export CMDB classes

    000044582

    ARERR[94] Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation during recon

    000090154

    AtriumCore Reconciliation ERROR ARERR[120006] Instance not found or Required Entry ID is empty