Top Viewed AR Server Knowledge Articles

Version 14
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    May 2020 list of top viewed AR Server knowledge articles, this will be regularly updated.


    Article #



    Remedy - Server - Error: "ORA-65096: invalid common user or role name" installing ARS 9.1.on Oracle 12c

    000131309Remedy - MidTier - How to send attachments via the Remedy REST API
    000133403Remedy - Server - 'Could not refresh JMS Connection for destination...' errors seen in the arerror.log
    000096477Configuring Tomcat for encoded slashes in the URL
    000139980How to use Self Signed Certificates in Postman Chrome Extension
    000031298What does it mean to Truncate the Transaction Log?
    000072784ARERR 382 - The value(s) for this entry violate a unique index that has been defined for this form
    000120607Remedy - Server - Error: "ARERR 623 - Authentication failed" when opening the Report Console
    000125007Error "Couldn't connect to host, port: localhost, 25; timeout 60000" Sharing A Report Via Email In BMC Smart Reporting
    000134723How to pass User credentials in REST API URL
    000105173Remedy Smart Reporting - How To Reset Default Admin User "siadmin" Password To Fix The Error "You have exceeded the number of allowed login attempts."?
    000112828How to upgrade tomcat and preserve previous midtier - includes video
    000031552Remedy - Server - v.9.x How to enable DEBUG Java Plugin Server Logging in AR System in the arjavaplugin.log file
    000037983Error: "Can't send command to SMTP host - javax.mail.MessagingException: Can't send command to SMTP host;" - AR Email Engine 7.0.01 p8
    000095061ERROR: ORA-03127: no new operations allowed until the active operation ends seen in arerror.log (ARERR 552)
    000065252ARERR 9350 error
    000100458Unable to consume Remedy web service:  Unexpected character encountered (lex state 12): 'w'
    000123150ARERR 552 Error Message explained and how to investigate the cause of it
    000073906Email sending Error - Illegal semicolon, not in group in string.
    000129230How to perform queries on fields using REST API
    000131757Remedy Single Sign On sending non-standard TCP FLAG: SEW
    000097124Remedy - Server - There are too many server names showing up in my Centralized Configuration menus
    000088742Remedy - Server - Log Zipper - How to collect configuration files and remedy logs for BMC Support
    000134742Remedy - Server - Error using SSL: "...PKIX path building failed: unable to find valid certification path to requested target"