Top Viewed AR Server Knowledge Articles

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    August 2019 list of top viewed AR Server knowledge articles, this will be regularly updated.

     

     

    Article #

    Title

    000100761

    Remedy - Server - Error: "ORA-65096: invalid common user or role name" installing ARS 9.1.on Oracle 12c

    000133403

    Remedy - Server - 'Could not refresh JMS Connection for destination...' errors seen in the arerror.log

    000114508

    REMEDY 9.x Release - CONFIGURATION CHECKLIST from the BMC R&D PERFORMANCE TEAM

    000031298

    What does it mean to Truncate the Transaction Log?

    000139980

    How to use Self Signed Certificates in Postman Chrome Extension

    000095061

    ERROR: ORA-03127: no new operations allowed until the active operation ends seen in arerror.log (ARERR 552)

    000031873

    What does ORA-01041 error mean?

    000096477

    Configuring Tomcat for encoded slashes in the URL

    000072784

    ARERR 382 - The value(s) for this entry violate a unique index that has been defined for this form

    000120607

    Remedy - Server - Error: "ARERR 623 - Authentication failed" when opening the Report Console

    000123150

    ARERR 552 Error Message explained and how to investigate the cause of it

    000084360

    Remedy - FTS - How to rebuild the FTS index on a Server Group

    000131309

    Remedy - MidTier - How to send attachments via the Remedy REST API

    000127557

    Remedy - ITSM 9.1 SP2 known and corrected issues/defects (Includes Incident Management, Problem Management, Calendar, Data Management, Foundation, and Installer)

    000125007

    Error "Couldn't connect to host, port: localhost, 25; timeout 60000" Sharing A Report Via Email In BMC Smart Reporting

    000134172

    AR Server REST API architecture and overview - Start here

    000130061

    ORA-01430: Column being added already exists in table.

    000101754

    Remedy - Server - How to collect Java heap dumps (and thread dumps) for AR Server troubleshooting - ARS 9.x

    000131757

    Remedy Single Sign On sending non-standard TCP FLAG: SEW

    000102992

    Remedy - Server - Enabling case-insensitive searches with an AR System server 8.1 or 9.x with Oracle

    000122810

    Remedy - Server - Steps to reconfigure AR Servers in Server Group

    000141829

    ARERR 382 While Creating New People in People form

    000129230

    How to perform queries on fields using REST API

    000037983

    Error: "Can't send command to SMTP host - javax.mail.MessagingException: Can't send command to SMTP host;" - AR Email Engine 7.0.01 p8

    000065252

    ARERR 9350 error