In Control-M/Server for UNIX and Microsoft Windows 9.0.19 when using User Daily (ctmudly) to order jobs it may fail with error 'User Daily: Failed' in the job output

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    PRODUCT:

    Control-M/Server for UNIX and Microsoft Windows


    COMPONENT:

    Control-M/Server for UNIX and Microsoft Windows


    APPLIES TO:

    Control-M/Server for UNIX and Microsoft Windows 9.0.19



    PROBLEM:

    In Control-M/Server 9.0.19, when using User Daily (ctmudly) to order jobs it may fail with error 'User Daily: Failed' in the job output.

    The following messages can be seen in the CE log:

    Could not order job 'mySmartFolder'. Reason: null", [WARNING], T@106, T:ctm.FolderHandler.106, "['mySmartFolder' - 4a409165-1fa6-44fe-b868-a1289cee134f]", com.bmc.ctmsServices.ordering.ActiveJob, ActiveJob::transactionalDoOrder, ,

    Could not order job '<Job or Folder name>'. Reason: String index out of range: -4


    CAUSE:

    CTM-1775 - ctmudly fails to order SMART folder when ADJUST_COND is on CTM-2261 - Ordering jobs ...might fail, if the jobs are not planned ...before or after the order date according to their calendar.... CTM-2565 - ctmudly job not ordered correctly


    SOLUTION:

    CTM-1775, CTM-2261 and CTM-2565 were cumulatively addressed in Control-M/Server 9.0.19.200. For more info, please see the following links:

    CTM-1775 is fixed in 9.0.19.100
    https://docs.bmc.com/docs/controlm/9019/corrected-problems-in-version-9-0-19-100-862844961.html

    CTM-2261 and CTM-2565 are fixed in 9.0.19.200
    https://docs.bmc.com/docs/controlm/9019/corrected-problems-in-version-9-0-19-200-862844966.html

    Please install the latest available Fix Pack to resolve this issue.

     


    Article Number:

    000167195


    Article Type:

    Solutions to a Product Problem



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