Remedy Smart Reporting - How to add FTP broadcast permission to a role

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    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    9.1.03 Versions of Smart Reporting and above



    QUESTION:

    Only system administrator is able to broadcast to FTP, how to add it to another roles?


    ANSWER:

    1.- Log to Smart Reporting using siadmin credentials to the default organization
    2.- Go to Administration > Admin Console
    3.- Expand Roles
    4.- Edit a role you want to grant FTP broadcast access
    5.- Multicast option must be enabled to make FTP broadcast work

    User-added image


    Article Number:

    000171014


    Article Type:

    FAQ/Procedural



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