BMC Helix Digital Workplace 19.08.00 Release Calendar

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    On this page you can find relevant details and the calendar for upgrades and maintenance being performed for BMC Helix Digital Workplace customers. Please note this calendar is only for subscribers who are on BMC Helix containerized deployments.  Subscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes page.

     

    Maintenance Release Calendar by Data Center:

     

    North America: Chicago Updates

    Environment:

    CHI Pre-Production (Dev and QA)

    CHI Production

    Maintenance Details:

    Apply 19.08 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    CHI1: Aug 23, 04.00 AM to 06.30 AM UTC

    CHI2: Aug 23, 09.00 AM to 10.30 AM UTC

    CHI3: Aug 23, 12.00 PM to 01.30 PM UTC

    CHI4: Aug 25, 04.30 AM to 06.00 AM UTC

    CHI5: Aug 23, 07.00 AM to 08.30 AM UTC

    CHI6: Aug 25, 04.30 AM to 06.00 AM UTC

    CHI1: Sep 07, 09.00 AM to 10.30 AM UTC

    CHI2: Sep 07, 09.00 AM to 10.30 AM UTC

    CHI3: Sep 07, 12.00 PM to 01.30 PM UTC

    CHI4: Sep 07, 04.30 AM to 06.00 AM UTC

    CHI5: Sep 07, 11.00 AM to 12.30 PM UTC

    CHI6: Sep 08, 09.00 AM to 10.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    North America: Amazon Oregon Updates

    Environment:

    OR Pre-Production (Dev and QA)

    OR Production

    Maintenance Details:

    Apply 19.08 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    OR1: Aug 25, 04.30 AM to 06.00 AM UTC

    OR1: Sep 08, 04.30 AM to 06.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:

    AMS Pre-Production (Dev and QA)

    AMS Production

    Maintenance Details:

    Apply 19.08 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    AMS1: Aug 24, 04.00 AM to 05.30 AM UTC

    AMS2: Aug 24, 05.00 AM to 07.30 AM UTC

    AMS3: Aug 25, 04.00 AM to 05.30 AM UTC

    AMS4: Aug 25, 07.30 AM to 09.00 AM UTC

    AMS5: Aug 25, 11.00 AM to 12.30 PM UTC

    AMS6: Aug 24, 08.00 AM to 09.30 AM UTC

    AMS7: Aug 24, 04.00 AM to 05.30 AM UTC

    AMS1: Sep 07, 04.00 AM to 05.30 AM UTC

    AMS2: Sep 07, 05.00 AM to 07.30 AM UTC

    AMS3: Sep 08, 04.00 AM to 05.30 AM UTC

    AMS4: Sep 08, 07.30 AM to 09.00 AM UTC

    AMS5: Sep 08, 11.00 AM to 12.30 PM UTC

    AMS6: Sep 07, 08.00 AM to 09.30 AM UTC

    AMS7: Sep 08, 04.00 AM to 05.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: London Updates

    Environment:

    UK Pre-Production (Dev and QA)

    UK Production

    Maintenance Details:

    Apply 19.08 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    UK1: Aug 25, 6.00 AM to 7.30 AM UTC

    UK1: Sep 08, 06.00 AM to 07.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    APAC: Sydney Updates

    Environment:

    SYD Pre-Production (Tailoring and QA)

    SYD Production

    Dates and Times:

    SYD1: Aug 25, 2.00 PM to 3.30 PM UTC

    SYD1: Sep 08, 2.00 PM to 3.30 PM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours