BMC Helix Platform 19.08.00  Release Calendar

Version 2
    Share This:

    Check this calendar for the upgrade and maintenance schedule by the region for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes page.  Subscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    The BMC Helix Digital Workplace Advanced 19.08 release calendar is located here.

     

    Maintenance Release Calendar by Data Center:

     

    North America: Chicago Updates

    Environment:

    CHI Pre-Production (Tailoring and QA)

    CHI Production

    Dates and Times:

    CHI1: Aug 23, 4.00 AM to 8.30 AM UTC

    CHI2: Aug 23, 5.30 AM to 10.00 AM UTC
    CHI3: Aug 23, 12.00 PM to 4.30 PM UTC

    CHI1: Sep 7, 8.00 AM to 12.30 PM UTC
    CHI2: Sep 7, 8.00 AM to 12.30 PM UTC
    CHI3: Sep 7, 12.00 PM to 4.30 PM UTC

    Duration / Impact:

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

    Total Duration: 4.5 hours

    User Disruption Impact: 4.5 Hours

     

    North America: Amazon Oregon Updates

    Environment:

    OR Pre-Production (Tailoring and QA)

    OR Production

    Dates and Times:

    OR1: Aug 25, 4.00 AM to 8.30 AM UTC

    OR1: Sep 8, 4.00 AM to 8.30 AM UTC

    Duration / Impact:

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:

    AMS Pre-Production (Tailoring and QA)

    AMS Production

    Dates and Times:

    AMS1: Aug 24, 4.00 AM to 8.30 AM UTC

    AMS2: Aug 24, 5.00 AM to 9.30 AM UTC

    AMS3: Aug 25, 4.00 AM to 8.30 AM UTC

    AMS 5 : Aug 24, 12.00 PM to 4.30 PM UTC

    AMS 7:Aug 24, 2.00 PM  to 6.00 PM UTC

    AMS 8:Aug 25, 12.00 PM to 4.30 PM UTC

    AMS1: Sep 7, 4.00 AM to 8.30 AM UTC

    AMS2: Sep 7, 5.00 AM to 9.30 AM UTC
    AMS3: Sep 8, 4.00 AM to 8.30 AM UTC

    AMS5: Sep 8, 12.00 PM to 4.30 PM UTC

    AMS 7: Sep 8, 2.00 PM  to 6.00 PM UTC

    AMS 8: Sep 7, 12.00 PM to 4.30 PM UTC

    Duration / Impact:

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

     

    EMEA/UK: London Updates

    Environment:

    UK Pre-Production (Tailoring and QA)

    UK Production

    Dates and Times:

    UK1: Aug 25, 6.00 AM to 10.30 AM UTC

    UK1: Sep 8, 6.00 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

     

    APAC: Sydney Updates

    Environment:

    SYD Pre-Production (Tailoring and QA)

    SYD Production

    Dates and Times:

    SYD1: Aug 25, 12.00 PM to 4.30 PM UTC

    SYD1: Sep 8, 6.00 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours

    Total Duration: 4.5 Hours

    User Disruption Impact: 4.5 Hours