Week Starting September 16 2019
We have few more seats available in the following Instructor-Led Online class in:
About the Course:
This course provides the students about what makes a Configuration Management Database (CMDB) useful to the business, how to configure the CMDB, and how to perform routine administrative and maintenance tasks.
This five-day course is focused on learning how the CMDB is used by key IT Service Management functions, such as Asset, Incident, and Change Management. Students will learn how to configure their environment to meet the requirements of CMDB consumers in the business. Additionally this course covers the routine administration and maintenance of the CMDB. After having attended this course, you will be able to maximize the out-of-the-box functionality of BMC Helix CMDB.