How to fix error "FT344E DSPSERV Error: Func=CREATE , R15=0000, R0=00000000" during PAS startup?

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    PRODUCT:

    MainView for CICS


    APPLIES TO:

    MainView for CICS all supported versions.



    PROBLEM:

    BB-ISS PAS startup had the following error during CICS Task Manager initialization:

    FT344E DSPSERV Error: Func=CREATE , R15=0000, R0=00000000 SSA1
    FT340E CICS Task Manager OLTSERV, RC:X'000008' SSA1
    FT341E CICS Task Manager Initialization Failed SSA1


    CICS kept waiting for the PAS:

    FT939I MAINVIEW CICS agents have requested an SSID selection
    FT3080I MAINVIEW CICS agents requesting communications with BBI-SS (SSA1) from JNT
    FT3081I MAINVIEW CICS agents communications request OLTPRQ(2.6.00) MVCICS(6.9.00) RSL1810
    FT3059I OLTACICS waiting for first AutoConnect PAS to become available


     


    SOLUTION:

     

    Here is the explanation of error "FT344E DSPSERV Error: Func=CREATE , R15=0000, R0=00000000":

      
       FT344    DSPSERV Error: Func=ffffffff, R15=rrrr, R0=rrrrrrrr               
                                                                                
    REASON   The DSPSERV macro invocation returned an error.  Both the R15 and  
             R0 values are in hex.  The Function requested is one of:           
             CREATE or DELETE.                                                  
                                                                                
    SYSTEM   Initialization of the OLT component is terminated.                 
    ACTION                                                                      
                                                                                
    USER     Please review the MVS Auth Assm Service Reference manual for the   
    ACTION   meaning of the response and reason codes.                          
                                                                                
             The DSPSERV CREATE error with R15='000C', R0='xx0006xx' may        
             indicate the MAXCAD parameter in IEASYSxx may need to be increased.
                                                                                
             If the problem can not be determined, please contact BMC Software  
             for assistance.                                           
              
      
        
      
       

    MainView for CICS attempts to create SCOPE=COMMON data space during PAS startup,  and the CREATE request may fail due to MAXCAD set too low to accommodate a new data space.

       

    You should check the MAXCAD value in IEASYSxx member in the SYS1.PARMLIB library (the default value is 50 if this parameter is not specified), if the number of SCOPE=COMMON data space has reached the MAXCAD value, then you may need to increase this value.

       

    If you have MainView for z/OS, you can check the number of SCOPE=COMMON data space by using the DSPCSTAT view with a filter set on the Scope field to show SCOPE=COMMON data space only, see an example below:

        

    >W1 =DSPCSTAT==========BMCB=====*========11JUL2019==22:08:24====MVMVS====D===39
    C DataSpc  Owner                            Fetch HSpace Cast         Cur   Max
    - Name     Name     ASID K Type  Scope  Ref Prot  Type   Out  Share  Size  Size
      CSM31002 *MASTER* 0001 6 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      CSM64001 *MASTER* 0001 6 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      CUNDS001 *MASTER* 0001 0 Basic Common Ena No    N/A    N/A  N/A   512Ki 512Ki
      IEECMCAD *MASTER* 0001 0 Basic Common Ena No    N/A    N/A  N/A   115Ki 115Ki
      IRR00001 *MASTER* 0001 0 Basic Common Ena No    N/A    N/A  N/A     104   104
      SYSCOMDS *MASTER* 0001 5 Basic Common Dis No    N/A    N/A  N/A   512Ki 512Ki
      SYSZOAMX *MASTER* 0001 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      IXLCBCAD XCFAS    0006 0 Basic Common Dis No    N/A    N/A  N/A   512Ki 512Ki
      CNZSCLOT CONSOLE  000B 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      CNZSCMDB CONSOLE  000B 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      IEAM000B CONSOLE  000B 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      SYSANTMN ANTMAIN  000D 0 Basic Common Ena No    N/A    N/A  N/A   84480 84480
      SYSANT00 ANTAS000 000E 0 Basic Common Ena No    N/A    N/A  N/A   84480 84480
      SYSAOM   DEVMAN   000F 0 Basic Common Ena No    N/A    N/A  N/A    2304  2304
      SYSDMO   DEVMAN   000F 0 Basic Common Ena No    N/A    N/A  N/A    2304  2304
      BPXDX001 OMVS     0011 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki
      SYSZBPXX OMVS     0011 0 Basic Common Ena Yes   N/A    N/A  N/A   512Ki 512Ki

       

    ... ...

       
      

     


    Article Number:

    000170824


    Article Type:

    Solutions to a Product Problem



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