App Visibility - When will transactions appear in the Web tier and Business tier within in the TrueSight Presentation Server console

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight App Visibility Agent


    COMPONENT:

    App Visibility Agent for Java


    APPLIES TO:

    App Visibility Agent for Java - all versions App Visibility Agent for .NET - all versions



    QUESTION:

    When the App Visibility Agent for Java and/or App Visibility Agent for .NET are monitoring the application server, when will transactions appear in the Web tier and Business tier within the TrueSight Presentation Server (TSPS) console?


    ANSWER:

     

    The Web and Business tiers in the Application View provide a visual indication of problems with the performance and availability of application servers, compared to the set Minor and Critical thresholds. You can use the information presented on the Web and Business tiers (also known as presentation and logic tiers) to identify performance and availability problems in your application. The information presented by the tiers is based on monitoring data from the App Visibility agents.

    The assignment of an application server as a Web or Business tier depends how App Visibility Manager recognizes most of the transactions on the server:

      
       
    • Web: A monitored server where most transactions are Transaction-type requests, that is, the server is the first to receive transaction requests within an application. For example, a web server that mostly receives end-user transaction requests, or a server that mostly receives requests from a non-monitored component (such as a PHP server), is recognized as a Web tier.

    •  
    • Business: A monitored server where most transactions are Request-type requests, that is, the server receives most requests from a monitored server.

      

    For more information about the Web and Business tiers, see the following link:
    https://docs.bmc.com/docs/display/tsavm105/Investigating+problems+with+Web+and+Business+tiers

    In addition, see the following link for information about the DatabaseTier:
    https://docs.bmc.com/docs/display/tsavm105/Analyzing+database+problems+with+the+Database+tier

     


    Article Number:

    000132824


    Article Type:

    FAQ/Procedural



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