Remedy Smart Reporting : Content Translation option is missing in Administration Console

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    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    Smart Reporting 9.x



    PROBLEM:

    Users are unable to see Content Translation option on Smart Reporting Admin Console


    CAUSE:

    Multi-Language Deployment option was disabled


    SOLUTION:

    Below are the steps to make Content Translation option visible:

    1. Navigating to Administration > Configuration > Region tab, expanding the Language Settings section. 
    2. Set Multi-Language Deployment to On (PFA)
    3.Click Save to update the settings.


    Article Number:

    000170135


    Article Type:

    Solutions to a Product Problem



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