Remedy Smart Reporting : Content Translation option is not available in Administration Console

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    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    Smart Reporting 9.x



    PROBLEM:

    Content Translation option is not available in Smart Reporting Administration Console. 

    Steps to Reproduce:

    1. Login to Smart Reporting with reporting administration.
    2. Go to Administration>AdminConsole
    3. Under the Administration tab, the content translation link is missing.

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    CAUSE:

    Multi-Language Deployment option was disabled


    SOLUTION:

     

    Content Translation allows the system to provide User Entered reporting content across multiple languages by allowing users to translate content such as Report Names, Column Titles, Chart Labels, etc. Below are the steps to make Content Translation option visible:

    1. Login Smart Reporting with Reporting Administrator.
    2. Navigate to Administration > Configuration > Region tab.
    3. Expand the Language Settings section. 
    4. Turn On the Multi-Language Deployment.

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    5. Save the configuration.
    6. Go to the Administration Console to see the Content Translation link.

      

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    Article Number:

    000170135


    Article Type:

    Solutions to a Product Problem



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