Remedy Smart Reporting : Content Translation option is not available in Administration Console

Version 1
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    Remedy AR System Server


    Smart Reporting Remedy


    Smart Reporting 9.x


    Content Translation option is not available in Smart Reporting Administration Console. 

    Steps to Reproduce:

    1. Login to Smart Reporting with reporting administration.
    2. Go to Administration>AdminConsole
    3. Under the Administration tab, the content translation link is missing.

    User-added image


    Multi-Language Deployment option was disabled



    Content Translation allows the system to provide User Entered reporting content across multiple languages by allowing users to translate content such as Report Names, Column Titles, Chart Labels, etc. Below are the steps to make Content Translation option visible:

    1. Login Smart Reporting with Reporting Administrator.
    2. Navigate to Administration > Configuration > Region tab.
    3. Expand the Language Settings section. 
    4. Turn On the Multi-Language Deployment.

    User-added image

    5. Save the configuration.
    6. Go to the Administration Console to see the Content Translation link.


    User-added image


    Article Number:


    Article Type:

    Solutions to a Product Problem

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles