How to install IOS DWP/MyIT app on IOS using iTools? includes video

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    MyIT Digital Workplace




    MyIT/DWP apps 3.2, 3.3, 3.3.02,3.4, 3.5, 18.02, 18.05, 18.08, 19.x


    Question : How to install MyIT/DWP app on your IOS device/iPhone without hosting the app on HTTPs (with valid certificate, since self signed certificate will not work) ?


    Please perform following steps:

    1)Download and install the iTools, Direct URL for iTools : (  on your windows machine
    2)Connect your IOS device /iPhone to your laptop using USB cable
    3)Double click and launch iTools on your windows machine (It will automatically detect your iPhone)
    4)Click on My Device->Apps->Install, browse to the DWP.ipa and the IPA will be uploaded as below

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    5)The IPA will be installed successfully on your iPhone

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    6)Go to your iPhone ->Settings->Profiles & Device Management->Click on Trust "BMC Software, Inc" ->Click trust

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    7) Launch the DWP app installed on your iPhone
    8)Click Allow on below screen
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    8)Click on Accept
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    9)And you are all set to login
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