Week Starting January 13 2020
We have few more seats available in the following Instructor-Led Online class in:
About the Course:
This course provides the application administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Helix ITSM applications. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer BMC Helix ITSM applications to support the corresponding business processes.
Important Note: The BMC Certified Associate: Helix ITSM 19.x Online Exam is included with the BMC Helix ITSM 19.X: Fundamentals Administering - Part 2 course. Taking the exam and pursuing certification is optional.