BMC Helix Platform 19.05.01  Release Calendar

Version 9
    Share This:

    Check this calendar for the upgrade and maintenance schedule by the region for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes pageSubscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    The BMC Helix Digital Workplace Advanced 19.05 release calendar is located here.

     

    Maintenance Release Calendar by Data Center:

    BMC Helix Platform 19.05  Release Calendar

     

    North America: Chicago Updates

    Environment:
    CHI Pre-Production (Tailoring and QA)CHI Production
    Dates and Times:

    CHI1: July 5, 4.30 AM to 7.30 AM UTC

    CHI2: July 6, 4.30 AM to 7.30 AM UTC

    CHI3: July 6, 6.30 AM to 9.30 AM UTC

    CHI1: July 12, 4.30 AM to 7.30 AM UTC

    CHI2: July 13, 4.30 AM to 7.30 AM UTC

    CHI3: July 13, 4.30 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    North America: Amazon Oregon Updates

    Environment:
    OR Pre-Production (Tailoring and QA)OR Production
    Dates and Times:

    OR1: July 6, 4.30 AM to 7.30 AM UTC

    OR1:July 13, 4.30 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:
    AMS Pre-Production (Tailoring and QA)AMS Production
    Dates and Times:

    AMS1: July 6, 4.30 AM to 7.30 AM UTC

    AMS2: July 13, 4.30 AM to 7.30 AM UTC

    AMS3: July 6, 4.30 AM to 6.00 AM UTC

    AMS4: July 6, 4.30 AM to 6.00 AM UT

    AMS 5 : July 6, 6.30 AM to 9.30 AM UTC

    AMS6: July 6, 2.30 AM to 5.30 AM UTC

    AMS1: July 13, 4.30 AM to 7.30 AM UTC

    AMS2: July 20, 4.30 AM to 7.30 AM UTC

    AMS3: July 13, 4.30 AM to 7.30 AM UTC

    AMS4: July 13, 4.30 AM to 7.30 AM UTC

    AMS 5: July 13 12.30 AM to 3.30 AM UTC

    AMS6: July 13, 4.30 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    EMEA/UK: London Updates

    Environment:
    UK Pre-Production (Tailoring and QA)UK Production
    Dates and Times:

    UK1: July 5, 4.30 AM to 6.00 AM UTC

    UK1: July 12, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

     

    APAC: Sydney Updates

    Environment:
    SYD Pre-Production (Tailoring and QA)SYD Production
    Dates and Times:

    SYD1: July 5, 4.30 PM to 7.30 PM UTC

    SYD1: July 12, 4.30 PM to 7.30 PM UTC

    Duration / Impact:

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours

    Total Duration: 3 Hours

    User Disruption Impact: 3 Hours