BMC Helix Digital Workplace 19.05.01 Release Calendar

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    On this page you can find relevant details and the calendar for upgrades and maintenance being performed for BMC Helix Digital Workplace customers.  Please note this calendar is only for subscribers who are on BMC Helix containerized deployments.  Subscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes page.

     

    Maintenance Release Calendar by Data Center:

     

    North America: Chicago Updates

    Environment:
    CHI Pre-Production (Dev and QA)CHI Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    CHI1: July 5, 4.30 AM to 6.00 AM UTC

    CHI2: July 5, 5.00 AM to 6.30 AM UTC

    CHI3:

    CHI4: July 5, 6.30 AM to 8.00 AM UTC

    CHI5:

    CHI6:

    CHI7: July 5, 7.00 AM to 8.30 AM UTC

    CHI8: July 5, 7.30 AM to 9.00 AM UTC

    CHI9: July 6, 7.30 AM to 9.00 AM UTC

    CHI10: July 6, 8.30 AM to 10.00 AM UTC

    CHI11: July 6, 9.00 AM to 10.30 AM UTC

    CHI12:

    CHI13: July 7, 7.00 AM to 8.30 AM UTC

    CHI14:July 7, 7.30 AM to 9.00 AM UTC

    CHI15: July 7, 11.30 AM to 1.00 PM UTC

    CHI 16:July 8, 9.00 AM to 10.30 AM UTC

    CHI 17:July 8, 10.00 AM to 11.30 PM UTC

    CHI1: July 12, 4.30 AM to 6.00 AM UTC

    CHI2: July 12, 5.00 AM to 6.30 AM UTC

    CHI3:

    CHI4: July 12, 5.00 AM to 6.30 AM UTC

    CHI5:

    CHI6:

    CHI7: July 12, 9.30 AM to 11.00 AM UTC

    CHI8: July 12, 9.00 AM to 10.30 AM UTC

    CHI9: July 12, 9.00 AM to 10.30 AM UTC

    CHI10: July 13, 9.30 AM to 11.00 AM UTC

    CHI11: July 13, 10.00 AM to 11.30 AM UTC

    CHI12:

    CHI13: July 14, 10.00 AM to 11.30 AM UTC

    CHI14: July 15, 11.30 AM to 1.00 PM UTC

    CHI15: July 15, 11.30 AM to 1.00 PM UTC

    CHI 16:July 15, 7.30 AM to 9.00 AM UTC

    CHI 17:July 15, 9.00 AM to 10.30 PM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    North America: Amazon Oregon Updates

    Environment:
    OR Pre-Production (Dev and QA)OR Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    OR1: July 5, 4.30 AM to 6.00 AM UTC

    OR1: July 12, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:
    AMS Pre-Production (Dev and QA)AMS Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    AMS1: July 5, 5.00 AM to 6.30 AM UTC

    AMS2:

    AMS3: July 6, 4.30 AM to 6.00 AM UTC

    AMS4: July 6, 4.30 AM to 6.00 AM UTC

    AMS5: July 6, 5.00 AM to 6.30 AM UTC

    AMS6:

    AMS7: July 6, 6.30 AM to 8.00 AM UTC

    AMS8: Apr 8,

    AMS9: July 5, 6.30 AM to 8.00 AM UTC

    AMS10: July 7, 4.30 AM to 6.00 AM UTC

    AMS11: July 6, 4.30 AM to 6.00 AM UTC

    AMS12: July 7, 6.30 AM to 8.00 AM UTC

    AMS13: July 7, 7.00 AM to 8.30 AM UTC

    AMS14: July 7, 7.30 AM to 9.00 AM UTC

    AMS15: July 7, 7.30 AM to 9.00 AM UTC

    AMS16: July 8, 5.00 AM to 6.30 AM UTC

    AMS 17: July 8, 6.00 AM to 7.30 AM UTC

    AMS 18: July 8, 7.00 AM to 8.30 AM UTC

    AMS 19: July 8, 8.00 AM to 9.30 AM UTC

    AMS 20:July 7, 7.00 AM to 8.30 AM UTC

    AMS 21:

    AMS 22:July 8, 7.30 AM to 9.00 AM UTC

    AMS 23:July 8, 9.00 AM to 10.30 AM UTC

    AMS 24:July 8, 9.00 AM to 10.30 AM UTC

    AMS 25:July 8, 9.30 AM to 11.00 AM UTC

    AMS 26:July 8, 10.30 AM to 12.00 PM UTC

    AMS 28:July 8, 11.00 AM to 12.30 PM UTC

    AMS1: July 12, 5.00 AM to 6.30 AM UTC

    AMS2:

    AMS3: July 12, 6.00 AM to 7.30 AM UTC

    AMS4: July 12, 7.00 AM to 8.30 AM UTC

    AMS5: July 13, 5.00 AM to 6.30 AM UTC

    AMS6:

    AMS7: July 13, 6.00 AM to 7.30 AM UTC

    AMS8: Apr 14,

    AMS9: July 12, 6.00 AM to 7.30 AM UTC

    AMS10: July 13, 9.30 AM to 11.00 AM UTC

    AMS11: July 12, 6.00 AM to 7.30 AM UTC

    AMS12: July 12, 6.00 AM to 7.30 AM UTC

    AMS13: July 14, 6.30 AM to 8.00 AM UTC

    AMS14: July 14, 7.00 AM to 8.30 AM UTC

    AMS15: July 14, 7.00 AM to 8.30 AM UTC

    AMS16: July 15, 7.30 AM to 9.00 AM UTC

    AMS 17: July 15, 7.30 AM to 9.00 AM UTC

    AMS 18: July 15, 9.00 AM to 10.30 AM UTC

    AMS 19: July 15, 9.30 AM to 11.00 AM UTC

    AMS 20:July 13, 6.30 AM to 8.00 AM UTC

    AMS 21:

    AMS 21:July 15, 7.30 AM to 9.00 AM UTC

    AMS 23:July 15, 7.30 AM to 9.00 AM UTC

    AMS 24:July 15, 7.30 AM to 9.00 AM UTC

    AMS 25:July 15, 9.00 AM to 10.30 AM UTC

    AMS 26:July 15, 10.00 AM to 11.30 AM UTC

    AMS 28:July 15, 10.00 AM to 11.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: London Updates

    Environment:
    UK Pre-Production (Dev and QA)UK Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    UK1: July 6, 5.00 AM to 6.30 AM UTC

    UK2: July 6, 6.30 AM to 8.00 AM UTC

    UK3: July 6, 8.30 AM to 10.00 AM UTC

    UK1: July 13, 6.00 AM to 7.30 AM UTC

    UK2: July 13, 6.30 AM to 8.00 AM UTC

    UK3: July 14, 5.30 AM to 7.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    APAC: Sydney Updates

    Environment:
    SYD Pre-Production (Tailoring and QA)SYD Production
    Dates and Times:

    SYD1: July 6, 9.00 AM to 10.30 AM UTC

    SYD2: July 6, 9.30 AM to 11.00AM UTC

    SYD1: July 13, 10.00 AM to 11.30 AM UTC

    SYD2: July 14, 5.30 AM to 7.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours