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BMC CMDB Suite
BMC Atrium CMDB Suite 9.x, 18.x & 19.x
While running cmdbdiag utility other users are not able to connect to AR
When you run cmdbdiag utility to remove data from dataset, it will change the Administrator-only mode to yes. Which will result in no user will be able to connect to user tool or server. You should make sure that when you are running cmdbdiag, no users should be connected to server or if they are in middle of something, they should save the work before start deleting data using cmdbdiag utility.