Below are the most popular public Knowledge Articles (most viewed) by customers in the last September 2020. This document will be updated.
CLM: Windows VM provisioning fails with error "VM guest customization failed with error: An error occurred while setting up network properties of the guest OS"
CLM: ARERR The SQL database operation failed
CLM: Error occurred while provisioning the vApp [vAppName] using vApp Template [vApp template name]
CLM: Troubleshooting "ARWARN  AR Server is Not Reachable"
CLM: An unqualified search was issued and the server has been configured to disallow unqualified searches (ARERR 361)
CLM: Error "Message not in catalog; Message number = 90" when connecting to BMC Remedy ARSystem Server through Atrium Web Services
CLM: Error "nsh: command not found:<command>" during Service provisioning activity
SOI provisioning fails with: "Please ensure cluster-switch relationship exists in the cdb"
Invalid User/WebService login Credentials while browsing VMware vCenter Server components
CLM: BSA Update Server Property (USP) Job returns a mis-leading return code
CLM: What is the best way to find IP address, Hostname of a provisioned Virtual Machine from a known Change Request ID or Service Request ID?
CLM: Error - "javax.xml.ws.soap.SOAPFaultException: Java heap space" when making callout to Atrium Orchestrator (AO)
CLM: Fail to lookup custom asset class for '/BMC_VMware_Clusters' class during Service Provisioning Request
CLM: cannot establish a network connection to the AR System Plug-in server (ARERR 8760)
CLM and BSA and Live Reporting: BSA Server Automation Console fails with error - 0 of physical memory was detected
CLM: Technical Service and Business Service definitions.
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
CLM: Account validation errors for AWS (Amazon Web Services) when modifying/updating the user account credentials or after submitting the SOI request
CLM: How to fix Switchport related problems?
How to manually deprovision/remove a particular NIC from Network Container for Physical server?
Error: You specified an invalid license key for AR server on <AR Server Name>. Make sure you enter a valid license key
BMC Platform Manager Service will not start
Cloud End User Role is not able to login to Cloud Web Portal User Interface
CLM: Provisioning fails with "Error occurred while invoking the HTTP callout. Got HTTP Response Code"