Top Viewed Knowledge Articles for BMC Cloud Lifecycle Management

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    Below are the most popular public Knowledge Articles (most viewed) by customers in the last September 2020.  This document will be updated.

     

     

    Article #

    Title

    000275210

    CLM: Windows VM provisioning fails with error "VM guest customization failed with error: An error occurred while setting up network properties of the guest OS"

    000310329

    CLM: ARERR[552] The SQL database operation failed

    000317649

    CLM: Error occurred while provisioning the vApp [vAppName] using vApp Template [vApp template name]

    000303385

    CLM: Troubleshooting "ARWARN [9505] AR Server is Not Reachable"

    000285299

    CLM: An unqualified search was issued and the server has been configured to disallow unqualified searches (ARERR 361)

    000293045

    CLM: Error "Message not in catalog; Message number = 90" when connecting to BMC Remedy ARSystem Server through Atrium Web Services

    000334144

    CLM: Error "nsh: command not found:<command>" during Service provisioning activity

    000333677

    SOI provisioning fails with: "Please ensure cluster-switch relationship exists in the cdb"

    000290440

    Invalid User/WebService login Credentials while browsing VMware vCenter Server components

    000265017

    CLM: BSA Update Server Property (USP) Job returns a mis-leading return code

    000265701

    CLM: What is the best way to find IP address, Hostname of a provisioned Virtual Machine from a known Change Request ID or Service Request ID?

    000295932

    CLM: Error - "javax.xml.ws.soap.SOAPFaultException: Java heap space" when making callout to Atrium Orchestrator (AO)

    000307032

    CLM: Fail to lookup custom asset class for '/BMC_VMware_Clusters' class during Service Provisioning Request

    000207860

    CLM: cannot establish a network connection to the AR System Plug-in server (ARERR 8760)

    000336529

    CLM and BSA and Live Reporting: BSA Server Automation Console fails with error - 0 of physical memory was detected

    000285316

    CLM: Technical Service and Business Service definitions.

    000349551

    javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed

    000275248

    CLM: Account validation errors for AWS (Amazon Web Services) when modifying/updating the user account credentials or after submitting the SOI request

    000332457

    CLM: How to fix Switchport related problems?

    000199060

    How to manually deprovision/remove a particular NIC from Network Container for Physical server?

    000258473

    Error: You specified an invalid license key for AR server on &lt;AR Server Name&gt;. Make sure you enter a valid license key

    000289495

    BMC Platform Manager Service will not start

    000215841

    Cloud End User Role is not able to login to Cloud Web Portal User Interface

    000267047

    CLM: Provisioning fails with "Error occurred while invoking the HTTP callout. Got HTTP Response Code"