Top Viewed Knowledge Articles for BMC Cloud Lifecycle Management

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    Below are the most popular public Knowledge Articles (most viewed) by customers in the last quarter, Apr - June of 2019.  This document will be updated.

     

     

    Article Number

    Title / Link

    000046861

    CLM: ARERR[552] The SQL database operation failed 

    000096661

    Troubleshooting Error: "ARWARN [9505] AR Server is Not Reachable"

    000087650

    Error "Message not in catalog; Message number = 90" when connecting to BMC Remedy ARSystem Server through Atrium Web Services

    000081561

    Java Heap error - "javax.xml.ws.soap.SOAPFaultException: Java heap space", received when making callout to Atrium Orchestrator (AO)

    000080964

    CLM: An unqualified search was issued and the server has been configured to disallow unqualified searches (ARERR 361)

    000080207

    Unable to access CLM UI, shows an error "Server response authenticity for login type IMPERSONATE cannot be validated (ARERR 219009)"

    000123933

    "Error occurred while provisioning the vApp [vAppName] using vApp Template [vApp template name]" when requesting a new I…

    000072480

    Windows VM provisioning fails with error "VM guest customization failed with error: An error occurred while setting up network properties of the guest OS"

    000093883

    What is the best way to find IP address, Hostname of a provisioned Virtual Machine from a known Change Request ID or Service Request ID?

    000130923

    CLM: How to fix Switchport related problems?

    000080945

    Technical Service and Business Service definitions.

    000069637

    CLM: java.sql.SQLException: Io exception: The Network Adapter could not establish the connection

    000088607

    BMC Cloud End User Portal does not show the same information as the old BMC Cloud Legacy Service Console

    000072459

    Account validation errors for AWS (Amazon Web Services) when modifying/updating the user account credentials or after submitting the SOI request

    000086495

    Error: "nsh: command not found:<command>" observed in the Process logs during Service provisioning activity

    000090898

    CLM: cannot establish a network connection to the AR System Plug-in server (ARERR 8760)

    000089973

    CLM: This operation has already been selected; it cannot be selected again, while adding callout from user interface.

    000082848

    CLM: There are no resource type- virtual cluster and provider BBSA (ARWARN 210094)

    000029634

    How to create Chargeback Report in CLM?

    000117228

    CLM and BSA and Live Reporting: BSA Server Automation Console fails with error - 0 of physical memory was detected

    000093907

    CLM: VG creation failed: Mismatching number of nics found in VirtualGuest object and provisioned VM

    000086800

    Cloud Portal fails with an error: filterAPICall():Operation<GET_MAINTENANCE_MODE_STATUS>. null (ARERR 219012)

    000029643

    How to enable debug category logging for Platform Manager csm.log ?

    000090553

    CLM: Trying to access the Service Catalog workspace results in error "Failed to login to Platform Manager"