EUEM - Incidents SNMP trap sample

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Real End User Experience Monitoring - Software Edition


    COMPONENT:

    TrueSight Analyzer


    APPLIES TO:

    Any version of BMC Real End-User Experience Monitoring - TrueSight Analyzer



    QUESTION:

    What information is contained in a SNMP trap sent by the BMC Real End-User Experience Monitoring (EUEM) Incidents system?


    ANSWER:

     

    The SNMP trap contains the following information specific to EUEM

      
       
    1. Community string as defined in the SNMP configuration page

    2.  
    3. module name == notificationAlertsIncident

    4.  
    5. Incident details

           
           
      1. Start time stamp

      2.    
      3. Rule ID

      4.    
      5. Type

      6.    
      7. Rule Name

      8.    
      9. Watchpoint ID

      10.    
      11. Status

      12.    
      13. Urgency Rating

      14.    
      15. Summary

      16.    
      17. URL to Incident in EUEM

      18.    
      19. URL to Session Browser in EUEM

      20.    
      21. URL to Incident Detection Rule in EUEM

      22.   
      

    See the attached image for details.

     


    Article Number:

    000146971


    Article Type:

    FAQ/Procedural



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