Top Viewed Knowledge Articles for TrueSight Capacity Optimization

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    Below are the most popular public Knowledge Articles (most viewed) for last month.  This document will be updated monthly.



    Article #Title
    000151850TSCO vCenter Service ETL how to use whitelist and blacklist parameters and the "Blacklist file path option"
    000148779For TSCO, what is the process to move TSPS and RSSO to a new server in our environment?
    000143901RSSO for TrueSight 11 - integration into Active Directory using LDAP protocol - best practices
    000141872How to get and install or update the TSCO Capacity Views plugin for TrueSight Presentation Server - INCLUDES VIDEO
    000135233How to create a .csr certificate key to install a signed TLS certificate to TrueSight Capacity Optimization?
    000124171For the TSCO Agent, how can I change the Agent Repository and avoid UDR data accumulating in the Agent Repository on a computer?
    000099787In TSCO, how do I gather the log files using log Grabber (LogGrabber)? INCLUDES VIDEO
    000099718How do I determine the patch level and version of a BMC Performance Assurance (aka Perform, BPA, BCO-EE, or TrueSight Capacity Optimization Gateway Server) agent or console?
    000097622Unable to communicate with the Perform service daemon on a Solaris 10 machine and the system messages file reports, "inetd: Failed to set credentials for the inetd_start method of instance svc:/network/bgssd/tcp:default (chdir: No such file or directory)
    000097196Initial debugging of TSCO Gateway Server (or BPA console) data collection and data transfer issues
    000097173TSCO Gateway Manager (BPA General Manager) Error codes and remediation suggestions
    000097159Cumulative Hot Fixes for TrueSight Capacity Optimization (TSCO), TSCO Gateway Server, and TSCO Agent, and TSCO Perceiver
    000096715Common Oracle errors in TSCO: how detect and debug
    000095675In TSCO an ETL or the TSCO Scheduler is terminating with a Program abnormally terminated [java.lang.OutOfMemoryError: GC overhead limit exceeded] error
    000094916BPA commands like best1collect.exe, bgsagent_start, bgsagent fail with error, "best1collect.exe: error while loading shared libraries: cannot open shared object file: No such file or directory" after install
    000092518TSCO Agent/BPA collector start/query request fails with "Error: Unable to establish connection with service daemon" when communicating with a remote Windows machine.
    000083750TSCO best practices implementation suggestion when collecting data from both vCenter and the TSCO Gateway Server with collectors on guests
    000032141Debugging Service Daemon connection problems for the TrueSight Capacity Optimization (TSCO) Gateway Server/Agent
    000032008How do I reconfigure TSCO to change environment parameters like Database host or password, RSSO or TSPS URL? - INCLUDES VIDEO
    000031667What network ports are required for the Gateway Server console managing console and remote agents to communicate?
    000031515What are the steps necessary to fully configure HMC data collection and reporting in the TSCO Gateway Server (previously known as Performance Assurance) version 10, 9.xx, or 7.5.xx?
    000026929In TSCO, what causes systems to appear in the Newly Discovered, Unassigned, and Dismissed systems lists?