Top Viewed Knowledge Articles for TrueSight Capacity Optimization

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    Below are the most popular public Knowledge Articles (most viewed) for last month.  This document will be updated monthly.

     

    Article #Title
    000032141Debugging Service Daemon connection problems
    000107792Discussion of VMware/ESX memory utilization measures (Consumed vs. Active Memory)
    000101132The startup scripts of the OS are not starting bgssd process on RHEL. (no bgssd or bgsagent running after server reboot).
    000026929In TSCO, what causes systems to appear in the Newly Discovered, Unassigned, and Dismissed systems lists?
    000135233How to create a .csr certificate key to install a signed TLS certificate to TrueSight Capacity Optimization?
    000143175Capacity Agent fails to start fails to connect to Service Daemon service with error Couldn't establish ipv4 connection to 127.0.0.1 on port 10128, Error = Connection refused
    000099718How do I determine the patch level and version of a BMC Performance Assurance (aka Perform, BPA, BCO-EE, or TrueSight Capacity Optimization Gateway Server) agent or console?
    000131326Common issues when placing an external jdbc jar file to connect to an external database in TSCO
    000141872How to get and install or update the Plugin for TrueSight Presentation Server
    000097159Cumulative Hot Fixes for TrueSight Capacity Optimization (TSCO), TSCO Gateway Server, and TSCO Agent, and TSCO Perceiver
    000062007Datahub in ERROR status. Communication error 'org.apache.http.conn.HttpHostConnectException' while calling RESTful web service
    000095817BMC Performance Assurance/TrueSight Capacity Optimization release history
    000032008How do I reconfigure CO to change the database user passwords or update the database instance configuration information?
    000031761In CO, when is it required to use the 'Restore Relationships' button of the Hierarchy Rules? What is necessary to restore the BCO domain hierarchy in the workspace after a 'mass delete' of data from BCO?
    000031771How can I validate that the BCO Oracle Java Database Connection String URL (JDBC) that I'm using is valid for my environment?
    000083968Perform data collection failing due to the Perform Agent unable to connect to port 6767 due to error, "Couldn't establish connection to 127.0.0.1 on port 6767, Error = Unknown error" reported in the bgsagentstartup.log during bgsagent startup
    000097173CO Gateway Manager (BPA General Manager) Error codes and remediation suggestions
    000031236How should CPU utilization data collected for AIX SPLPAR machines by Perform be interpreted?
    000097196Initial debugging of TSCO Gateway Server (or BPA console) data collection and data transfer issues
    000031667What network ports are required for the BPA managing console and remote agents to communicate?
    000097030The TSCO or TSCO Gateway Server/Agent installation fails with error, "java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit" when there isn't a valid DISPLAY
    000106580Is there a way to run the Perform Service Daemon on a machine without the use of inetd or xinetd?
    000095377Service daemon (bgssd) is not registered to startup in agent node after perform agent installation on UNIX machine through Silent image.
    000031510For BCO (BMC Capacity Optimization), BPA (BMC Performance Assurance or Gateway Server), or TrueSight Capacity Optimization, what is the process to log a request for future product functionality or product enhancement?
    000120646In TSCO, is it possible to filter the VMware hosts and guests imported by the vCenter Extractor Service?
    000162394In TSCO, getting 'Error Code 403' when clicking link to access TSPS but can log into TSPS directly successfully
    000031506What is the best way to test a new Perform agent installation to verify data collection is working properly on the machine?