TS Synthetic - Synthetic TEA Agent not executing the Silk Test script wrapped in Silk Performer

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Micro Focus Silk Test for TrueSight Synthetic Monitor


    COMPONENT:

    BMC Synthetic Transaction Execution Adapter


    APPLIES TO:

    BMC Synthetic Transaction Execution Adapter (TEA) Agent - all versions



    QUESTION:

    The Windows System 2012 R2 system has been configured as per the following documentation :

    http://documentation.microfocus.com/help/index.jsp?topic=%2Fcom.microfocus.silkperformer.doc%2FSILKPERF-89F5A52C-CONFIGURINGWINDOWSGUILEVEL-TSK.html&cp=9_2_2_4_7_0

    However, the Synthetic TEA Agent is still unable to execute the script.

     


    ANSWER:

     

    User should follow the best practices for running Silk Test script on the Synthetic TEA Agent as per the following BMC KA:

    https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000142678

     


    Article Number:

    000168001


    Article Type:

    FAQ/Procedural



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