Smart IT Cache Refresh

Version 1
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy with Smart IT


    COMPONENT:

    Remedy with Smart IT



    QUESTION:

    Smart IT Cache Refresh method


    ANSWER:

    When often have to wait for 30 mins or restart Smart IT services when we made changes into Smart IT parameters in CCS  (Centralized Configurations) to get reflected. With 1902 SmartIT, a new feature is introduced to clear the Smart IT cache on demand as needed.
     
    Open Screen Configuration page. On Top right side we will see a button  named Refresh Server Cache.


    Article Number:

    000169407


    Article Type:

    FAQ/Procedural



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles