How to Grant Permission to other profiles to Schedule Reports in BMC Helix Remedyforce?

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    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    How to Grant Permission to other profiles to Schedule Reports in BMC Helix Remedyforce?


    ANSWER:

    To be able to schedule reports add the "Schedule Reports" permission to the user's profile

    Adding the Schedule Reports permission:

       
    1. Go to Setup
    2.  
    3. Search for "Profiles" in the Quick find box and click on Profiles from below
    4.  
    5. Select the desired profile to activate this permission
    6.  
    7. Click on "Administrative Permissions"
    8.  
    9. Edit and mark the checkbox for Schedule reports permission and Save
    10.  
    11. Verify your users with this profile can now schedule reports
      
    NOTE: This permission will be available only to profiles with the "Salesforce" License, profiles with "Salesforce Platform" License won't have this permission available.

    For more information on Scheduling reports please see the following Salesforce site:

    https://help.salesforce.com/articleView?id=reports_schedule_overview.htm&type=5

     


    Article Number:

    000169344


    Article Type:

    FAQ/Procedural



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