TSCO - How do I make computers available for selection in Web Investigate?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Capacity Optimization


    APPLIES TO:

    TrueSight Capacity Optimization 11.0, 11.3.01



    QUESTION:

    How do I make computers in my environment that have the TrueSight Capacity Optimization Agent deployed on them visible for charting in TSCO Web Investigate?  We have computers that are actively scheduled in nightly Manger runs and some that aren't scheduled for daily data collection.


    ANSWER:

    Any computer that as an agent installed and is part of a Manager run running on a TrueSight Capacity Optimization (TSCO) Gateway Server that is associated with this TSCO environment via the Gateway Manager should be visible for selection in Web Investigate automatically. 

    Computers that are not defined in Manager runs on the TSCO Gateway Server in the TSCO environment will not be visible for selection in Web Investigate unless they have been added as Unmanaged computers.  Computers that are managed by TSCO Gateway Servers that are not defined in the TSCO Gateway Manager UI will not be visible for selection in Web Investigate unless they have been added as Unmanaged computers.
     

    Adding Unmanaged Computers

    You can add Unmanaged computers (computers that aren't part of a nightly Manager run being imported into TSCO) in the TSCO Application Server UI under   Gateway Manager -> Gateway Servers -> Click your Gateway Server -> Edit Uncataloged Systems

    There you can add a list of computers that you want to have access to in Web Investigate that aren't being managed by a Manager run importing data into the TSCO database via a configured ETL. 
      

     


    Article Number:

    000149334


    Article Type:

    FAQ/Procedural



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