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Remedy AR System Server
AR System Server
All Remedy Applications on version 19.02 (9.1.07)
Not able to rollback d2p package past 48 hours in version 19.02 i.e. 9.1.07, getting error "Rollback Timeline Validation Failed: Rollback is not allowed 48 hours after successful deployment".
Package Status stuck in 'Init Error'.
This is an OOB feature introduced in version 19.02
D2P package has a default ROLLBACK Interval Criteria which is set to 48 hours.
Flag indicating timeout for rolling back a deployment package.
Default value — 48 hours
Valid values — 48 to 168 hours
Post 48 hours, users won't be able to rollback the package. This Interval can be increased max up-to 7 days i.e. 168 hours.
NOTE: User can increase the Interval only before performing ROLLBACK, else package status will get stuck in 'Init Error' if its over 48 hours.
Review document for more details: