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BMC Helix Remedyforce Service Desk
Why doesn't the Self Service 3.0 My Profile load if the Delegate Approver Field is added to the User Field set: Self Service: My Profile?
Steps to reproduce:
1. Go to Self Service.
2. Click on View in My Activity.
3. Click My Profile.
See image for references:
There is a Limitation on My Profile section for Self Service 3.0. The following fields are not supported:
- Delegated Approver and Call Center fields are not supported.
- Rich text Area, and Geolocation and time field types are not supported.
For additional information see: https://docs.bmc.com/docs/remedyforce/201901/en/customizing-my-profile-page-820493842.html