Can We Configure Two Myit Portals In MUlti Tenant Environment

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    MyIT Digital Workplace


    APPLIES TO:

    MyIT 3.3 to 19.02



    QUESTION:

    how to configure two myit portals (one for IT Requests and another one for Facilities requests)


    is it possible by creating another realm in rsso console as multi tenancy is already existing in the current environment
     


    ANSWER:


    On SRD level configuration : One admin can configure SRD in MyiT Admin console for each tenant.
     
    Following documentation should help you:

    https://docs.bmc.com/docs/rsso91/realms-799091233.html
    Remedy Single Sign-On (Remedy SSO) provides realms to support multitenancy, which is a default functionality of Remedy SSO. Each realm is identified by a unique realm identifier and contains one or more application domains. A realm is configured to be authenticated through one of the authentication methods that Remedy SSO supports. Multitenancy is supported by creating additional realms for different domains.
    You can manage realms from the Admin console of Remedy SSO. For more information about managing realms, see Configuring realms.
    The following example describes how Remedy SSO realms work.
    Suppose an organization has the following applications:

      
    On SRD level configuration : One admin can configure SRD in MyiT Admin console for each tenant.

     


    Article Number:

    000162990


    Article Type:

    FAQ/Procedural



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