We are seeing database errors 203 Database Error when creating/updating cases

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    PRODUCT:

    FootPrints


    APPLIES TO:

    FootPrints 11.x



    PROBLEM:

    We are seeing database errors 203 Database Error when creating/updating cases

    Could not allocate space for object dbo.MASTERX in database 'Footprints' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

    1. We are seeing 203 Database Error when creating/updating cases
    2. System is unusable due to database errors
    3. Can be reproduced when creating/updating cases
    4. System Outage. Users are not able to use the system

    User-added image


    SOLUTION:

    Database server will require additional disk space to be freed or created.


    Article Number:

    000167170


    Article Type:

    Solutions to a Product Problem



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