Error Upgrading to Track-It! 20.xx Error: -2146233088 System.Exception: MGC_SMSQLHL_DLL_I_119~at MGCDBAdmin.DBAdmin.WrapperLogin (String DSN, String SystemUser, String SystemPassword).

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    PRODUCT:

    Track-It!


    COMPONENT:

    Track-It! 2019 R2


    APPLIES TO:

    Track-It! 20.xx



    PROBLEM:

    Error Upgrading to Track-It! 2019.02. Error: -2146233088 System.Exception: MGC_SMSQLHL_DLL_I_119~at MGCDBAdmin.DBAdmin.WrapperLogin (String DSN, String SystemUser, String SystemPassword).


    CAUSE:

    Track-It! 2019.02 introduces a metadata reconnect feature. Once metadata initially loads the Track-It! services will continue to attempt to connect to update metadata.


    SOLUTION:

     

    Solution:

      
      1. Open Window Services on the Track-It! server 
    2. Stop ALL services that begin with Track-It!. 
    3. Clear the SMSYSPROCESS table.  
      3. Restore the backup before the upgrade was started.  
    4. Run the upgrade to Track-It.20.xx 
      
      4. Verify the upgrade completes successfully. 

     


    Article Number:

    000168105


    Article Type:

    Solutions to a Product Problem



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