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PRODUCT:
BMC Atrium Core - CMDB
COMPONENT:
BMC Atrium Core
APPLIES TO:
AtriumCore 8.0 and above
PROBLEM:
After copying/refreshing the ARSystem database from another system, the AI jobs no longer work
CAUSE:
The UDM form configurations change and the job/transformation log connections change
SOLUTION:
Need to perform the following:
- Update the Host field in the UDM:Config form.
- Update the Server Name and RAppPassword field in UDM:RAppPassword form.
- Remove all existing entries from the UDM:ExecutionInstanceform.
- For the executed jobs, remove the old Atrium Integrator Engine Server Name reference from the UDM: PermissionInfo form entries with type as "Job".
- Update the server name in Atrium Integrator Spoon--> Job/Transformation Properties--> Logging tab--> Log Connection.
- Delete all the AI job schedules and then create new schedules.
Article Number:
000168013
Article Type:
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